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- Tasks: Support estate services by coordinating maintenance, managing waste issues, and assisting residents.
- Company: Join a dynamic team focused on creating clean and safe living environments.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work culture.
- Why this job: Make a real difference in residents' lives while enhancing your administrative skills.
- Qualifications: Strong organisational skills and a passion for community engagement.
- Other info: Fast-paced environment with opportunities for growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
An exciting opportunity has arisen for an Estate Services Administrator, playing a key role in supporting the effective delivery of estate services across a busy housing portfolio. This role is central to ensuring high standards in grounds maintenance, caretaking, waste management and resident engagement, while providing vital administrative and operational support to contract management teams. You’ll be part of a service-driven environment focused on maintaining clean, safe and well-managed estates for residents.
Key Duties
- Support the coordination, monitoring and day-to-day administration of grounds maintenance and caretaking contracts.
- Maintain accurate records of service delivery, site visits, inspections and contractor performance.
- Assist with managing fly-tipping and waste-related issues, liaising with contractors and local services to ensure timely resolution.
- Handle resident complaints and queries in a professional, empathetic and resident-focused manner.
- Provide clear communication and regular updates to residents regarding estate services and works.
- Coordinate contractor access to estates and blocks, resolving access issues to prevent service delays.
- Carry out estate inspections and quality audits to assess cleanliness, grounds maintenance standards and caretaking performance.
- Record findings, elevate issues and follow up with contractors to ensure corrective actions are completed.
- Support ad hoc estate tasks, inspections and operational problem-solving as required.
- Prepare and collate data for monthly reports, meeting notes and performance monitoring.
- Maintain databases, filing systems and communication logs to ensure compliance and transparency.
- Raise purchase orders and liaise with contractors regarding instructions and service delivery.
Client Requirements
- Strong organisational and administrative skills with excellent attention to detail.
- Confident communicator with the ability to manage resident interactions professionally and sensitively.
- Ability to prioritise and manage multiple tasks in a fast-paced, operational environment.
- Experience within housing, estate services, facilities management or a similar environment (desirable but not essential).
- Proficient in Microsoft Office and administrative systems.
- Full UK driving licence.
Estates Services Admin in Bexleyheath employer: Public Sector
Contact Detail:
Public Sector Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Services Admin in Bexleyheath
✨Tip Number 1
Network like a pro! Reach out to people in the housing and estate services sector. Attend local events or join online forums where you can connect with industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to estate management and think about how your skills align with their needs. We want you to shine, so practice common interview questions and be ready to showcase your organisational skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for the Estates Services Admin position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Estates Services Admin in Bexleyheath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Estates Services Admin role. Highlight any relevant admin experience, especially in housing or estate services, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about maintaining clean and safe estates. Share specific examples of how you've handled resident interactions or managed multiple tasks effectively.
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, give us examples of how you’ve successfully managed records, coordinated tasks, or resolved issues in previous roles. We love seeing those details!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Public Sector
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Estates Services Administrator. Familiarise yourself with key duties like grounds maintenance, waste management, and resident engagement. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised tasks and maintained attention to detail, especially in a fast-paced environment.
✨Practice Your Communication Skills
As a key point of contact for residents, effective communication is crucial. Think of scenarios where you've handled complaints or queries professionally and empathetically. Practising these responses can help you feel more confident during the interview.
✨Be Ready to Discuss Problem-Solving
The role involves resolving access issues and managing waste-related problems. Prepare to share specific examples of how you've tackled similar challenges in the past. Highlight your ability to think on your feet and collaborate with others to find solutions.
