Talent Acquisition Support Officer

Basis: Permanent, Full time 37.5 hours per week

Location: Cardiff, Belfast or Edinburgh (Hybrid - min. 2 days in office)

Benefits: Outstanding benefits including Civil Service Pension Scheme, flexible working, 28+ days holiday, and more.

About the role

To provide administrative and operational support to the Talent Acquisition (TA) team, by carrying out routine recruitment tasks in line with established procedures, enabling the effective delivery of inclusive and compliant recruitment activity that attracts, recruits and onboards diverse talent, contributing to the successful delivery of the Commission's Plan for Growth.

Day-To-Day you will:

• Deliver complex technical/system implementation projects from initiation through to closure, ensuring scope, schedule, budget and benefits are achieved.
• Define and operate governance frameworks, including change control, risk management and quality assurance.
• Produce and maintain project schedules, RAID logs, highlight reports, and other core delivery artefacts.
• Work closely with technical colleagues (architecture, security, data) to ensure robust design, integrations and performance considerations.
• Collaborate with Finance teams to ensure accurate budget identification, tracking and reporting.
• Ensure benefits are identified, monitored and realised through transition to BAU.
• Lead multidisciplinary internal and supplier teams, setting clear expectations and holding contributors accountable.
• Shape and improve delivery methods, tools and templates across the PMO.
• Mentor colleagues and uplift project management capability across the organisation.

Who we're looking for

Qualifications

• Ability to demonstrate literacy and numeracy skills, either through formal qualifications (for example, GCSE English and Maths) or through practical work experience.

Experience

• Experience providing administrative support in a fast-paced environment, ideally within recruitment or HR.

Knowledge and Skills

• Strong organisational skills with the ability to manage multiple tasks and deadlines effectively.
• Excellent written communication skills with strong attention to detail.
• Curious mindset with the confidence to challenge existing processes and contribute to continuous improvement.
• Familiarity with recruitment ATS or HR systems (for example, Trac or similar platforms).
• Proficient in using Microsoft applications, including MS Lists and Power BI.
• Awareness of inclusive recruitment practices and HR processes, with a commitment to equity, diversity, and inclusion.
• Interest in or ability to use AI tools to enhance recruitment process.

Why work for us?

• Flexible working and hybrid model (40% office minimum)
• 28 rising to 30 days annual leave + bank holidays
• Civil Service pension scheme (28.97% employer contribution)
• Study support for professional qualifications
• Ongoing learning and development opportunities
• Ride2Work, eye care vouchers and more.

How to apply

We are committed to fair and inclusive recruitment. To help reduce unconscious bias and ensure all applicants are assessed solely on their skills, knowledge and experience, we use an anonymous recruitment process.

When applying, please provide an anonymised CV which omits your protected characteristics and any personally identifiable information:

Do not include:

• Your name, address, phone number, email or other contact details
• Your date of birth or age
• Gender, ethnicity, nationality or other personal identifiers
• A photo of yourself
• Remove educational dates as these are a clear indication of your age
• There is no requirement to include your primary education details.

Do include:

• Your employment history including employers and dates of employment
• Explanation for gaps in your history
• Your duties, responsibilities and achievements

If your CV contains personal details (such as your name or contact information), we will be unable to consider your application. Please double-check your documents before submitting, including the file name you use to save and upload your CV.

Supporting disabled applicants

The Electoral Commission is proud to be a Level 2 Disability Confident Employer. As part of this commitment, we aim to prioritise interviews for disabled applicants who meet the essential criteria listed in the job description.

There may, however, be occasions where it is not practicable or appropriate to interview all disabled applicants who meet the essential criteria. For example, during periods of exceptionally high application volumes or seasonal recruitment activity, the Commission may need to limit the overall number of interviews offered to both disabled and non-disabled applicants.

If you have a disability and would like to be considered under this commitment, please indicate this when you apply. We also welcome requests for reasonable adjustments at any stage of the recruitment process or within the workplace.

Key dates

• Application deadline: Wednesday 11th February (23:59)