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- Tasks: Design user-friendly interfaces for a critical government platform and improve accessibility.
- Company: Join DWP, a forward-thinking government department focused on user-centric design.
- Benefits: 12-month contract, hybrid work model, and the chance to make a real difference.
- Why this job: Shape the future of public services while collaborating with a diverse, Agile team.
- Qualifications: Experience in designing government services and familiarity with accessibility standards.
- Other info: Opportunities for growth and a commitment to inclusivity for all candidates.
The predicted salary is between 36000 - 60000 £ per year.
On behalf of DWP, we are looking for an Interaction Designer for a 12 month contract (Inside IR35) based Hybrid in Manchester or Newcastle. Join DWP as an Interaction Designer working on the Tell Us Once (TUO) service - A critical government platform that helps people manage life events. This is a unique opportunity to improve the existing user interface, making it more accessible, user-friendly and aligned with modern GOV.UK standards, based on research and evidence.
You will be part of a multi-disciplinary Agile team, collaborating with Content Designers, User Researchers and other specialists to deliver designs that meet WCAG 2.2 accessibility guidelines and the GOV.UK Service Standard.
As an Interaction Designer your main responsibilities will be to:
- Work closely with Content Designers and User Researchers to ensure designs meet WCAG 2.2 compliance, use Government design standards and meet user needs.
- Collaborate on user research to understand the needs of diverse users, including those with accessibility needs or low digital confidence.
- Use tools like Lucid or GitHub to help create prototypes.
- Apply GOV.UK Design System components to test designs with real users and iterate based on feedback.
- Map user journeys across service to identify pain points and opportunities.
- Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives) and align with product/service requirements.
Essential:
- Experience designing government services to GDS standards.
- Hands on experience with GOV.UK Prototype Kit or similar tools.
- Familiarity with WCAG 2.2 accessibility standards.
Desirable:
- Experience of system design and Agile ways of working.
- Knowledge of the CDDO service standards.
- Familiarity with Confluence, Jira, and JavaScript (Nunjucks).
Please be aware that this role can only be worked within the UK and not Overseas.
Disability Confident
As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.
Armed Forces Covenant
DWP guarantees to interview veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. In exceptional circumstances, we may also need to apply the desirable criteria in our shortlisting process which may include holding active security clearance.
In applying for this role, you acknowledge the following: this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.
Interaction Designer in Newcastle upon Tyne employer: Public Sector Resourcing
Contact Detail:
Public Sector Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interaction Designer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at DWP or have experience with government services. A friendly chat can open doors and give you insights that might just set you apart.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects that align with GDS standards. Make sure to include prototypes and user journey maps to demonstrate your design process.
✨Tip Number 3
Prepare for the interview by brushing up on Agile methodologies and WCAG 2.2 guidelines. Be ready to discuss how you've collaborated with cross-functional teams and tackled accessibility challenges in your past projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Interaction Designer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Interaction Designer role. Highlight your experience with GDS standards and accessibility guidelines, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Include examples of past projects where you've used tools like Lucid or GitHub to create prototypes. This helps us see how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant to the role. We want to see your personality shine through, so let your unique voice come across!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Public Sector Resourcing
✨Know Your Accessibility Standards
Make sure you brush up on WCAG 2.2 accessibility guidelines before the interview. Being able to discuss how you've applied these standards in your previous work will show that you're not just familiar with them, but that you can implement them effectively.
✨Familiarise Yourself with GOV.UK Design System
Get to grips with the GOV.UK Design System and the Prototype Kit. Be ready to talk about how you've used these tools in past projects, as well as how you would apply them to improve the Tell Us Once service.
✨Showcase Your Collaboration Skills
Since you'll be working closely with Content Designers and User Researchers, prepare examples of how you've successfully collaborated in a multi-disciplinary team. Highlight any Agile experiences you have, especially in stand-ups or sprint planning.
✨Prepare for User Journey Mapping
Think about how you would approach mapping user journeys for the Tell Us Once service. Be ready to discuss potential pain points and opportunities you've identified in past projects, and how you would address them in this role.