Admin Officer
Location: Ipswich Magistrate's Court, IP1 2AP (Fully office-based)
Working hours: 37 hours, Monday-Friday
Working pattern: 9:00am - 5:00pm
Pay rate: £12.86 per hour
If you're at your best when you're supporting people, keeping processes moving, and delivering a calm, professional service in a busy environment, we'd love to hear from you. Our Client is hiring for an Admin Officer to join the front line team at Ipswich Magistrate's Court for an initial 6-month assignment, with extension potential.
What you'll be doing:
- Provide business-critical, public-facing administrative support in a busy court setting
- Coordinate and manage public in-and-out activity, engaging with stakeholders professionally
- Process administrative duties accurately and efficiently to support day-to-day operations
- Communicate clearly with members of the public, customers, colleagues and external stakeholders (verbally and in writing)
- Handle enquiries, respond appropriately, and help ensure a positive customer experience
- Maintain confidentiality and professionalism when dealing with sensitive information
What you'll bring:
- Excellent communication skills - clear, confident, and professional in both writing and conversation
- Strong customer service experience, with the ability to understand needs and respond effectively
- A high level of integrity - comfortable handling sensitive information appropriately
- A proactive, organised approach, with the ability to manage competing priorities
- The confidence to represent the organisation with an approachable, professional manner
- Adaptability in changing situations, including the ability to resolve issues and handle challenging conversations
Additional information:
If you're successful in your application an Enhanced DBS will be required as part of the on-boarding checks with Brook Street.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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Admin Officer in Ipswich employer: Public Sector Resourcing
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