Admin Officer
Location: Willesden Magistrate's Court, NW10 2DZ
Working Days / Hours: 37 hours Monday - Friday
Working Pattern: 9:00am - 5:00pm
Pay Rate: £13.36 per hour
If you're the kind of person who keeps things moving, loves solving problems with accuracy, and takes pride in delivering a "right first time" service, this could be the role for you. Our Client is hiring an Admin Officer to support day-to-day operations within a busy court environment, helping progress cases and serving the public with professionalism and care.
What you'll be doing:
- Preparing papers and files for hearings, meetings and tribunals, keeping information up to date
- Producing court/tribunal documents and completing standard correspondence, minutes and reports in line with guidelines
- Managing admin tasks such as photocopying, filing, post opening and dispatch, and updating records/data input
- Handling enquiries face to face, by phone and in writing, supporting court users with helpful, prompt service
- Assisting with clerking duties and ensuring papers/materials are ready for hearings
- Booking and organising meeting rooms, agenda packs and joining instructions for training and group activities
- Processing casework and documentation accurately, including orders and claims/fines/fees where required
- Checking and verifying documents, records and returns against criteria, procedures and quality standards
- Carrying out basic statistical analysis/reporting and supporting straightforward calculations where needed
- Contributing to continuous improvement and small projects, using discretion and initiative within set processes
What you'll bring:
- A professional, confident and customer-focused approach-excellent service matters here
- Strong administrative capability, with attention to detail across records, documents and deadlines
- Confidence using computer systems for data input and record updates
- A positive attitude, willingness to take initiative, and commitment to doing things accurately
- Ability to work to workload targets for throughput and quality
- Communication skills that help you engage with the public, judiciary and other stakeholders respectfully
Additional information:
If you're successful in your application a BASIC DBS will be required as part of the on-boarding checks with Brook Street.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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Admin Officer in City of London employer: Public Sector Resourcing
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