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- Tasks: As a Caseworker, you'll investigate requests and maintain accurate records while communicating with applicants.
- Company: Join the MOD, a vital government department dedicated to national security and public service.
- Benefits: Enjoy hybrid working in London and opportunities for career development within the Civil Service.
- Why this job: Make a real impact on public services while working in a supportive and diverse environment.
- Qualifications: SC Clearance is essential; previous caseworker experience and strong analytical skills are required.
- Other info: This role is UK-based only; we encourage applications from disabled candidates and veterans.
The predicted salary is between 36000 - 60000 £ per year.
On behalf of the MOD, we are looking for 50 Caseworkers (Inside IR35) to join our client for a contract to run up until March 2026, which is hybrid working in London.
The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad. To do this we have an annual budget of almost £40 billion and a workforce comprising 193,000 people, almost 59,000 of whom are civilians. We currently manage more than £11 billion of spend every year.
Our work really matters; we offer engaging roles which have a direct impact on the quality of services we provide. We employ people in many different roles and in many locations across the UK and abroad. We have jobs in policy, finance, HR, IS/IT, commercial and project management and all the types of jobs you would expect to find in a government department, or indeed in the private sector. We also employ doctors, dentists, teachers, police, fire service, quantity surveyors, and engineers to name a few. There are many opportunities to develop and progress both within MOD and across the wider Civil Service, whether you’re a permanent appointee or an interim.
As a Caseworker, your main responsibilities will be:
- Scrutinise and investigate requests for review and determine the appropriate response
- Maintain accurate records of decisions and evidence to support those decisions
- Communicate with applicants to obtain additional information/evidence that may affect the outcome of their review
Essential:
- SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks.
- Competent with Microsoft Office 365 (Outlook, Word, PP, Excel, Teams etc.).
- Previous caseworker experience
- Experience in analysing complex information from multiple sources, with keen eye for attention to detail
- Experience in using government policy to make decisions.
Desirable:
- MOD/Home Office/Police/Immigration background
- Experience dealing with complex cases.
Please be aware that this role can only be worked within the UK and not Overseas.
Disability Confident: As a member of the Disability Confident Scheme, the MOD guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.
Armed Forces Covenant: MOD guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
In applying for this role, you acknowledge the following: “this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.
Caseworker employer: Public Sector Resourcing
Contact Detail:
Public Sector Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker
✨Tip Number 1
Familiarise yourself with the Ministry of Defence's policies and procedures. Understanding their framework will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former MOD employees, especially those who have worked as Caseworkers. They can provide valuable insights into the role and the application process, which could give you an edge.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle complex cases and be ready to discuss your thought process and decision-making skills.
✨Tip Number 4
Ensure you have your SC Clearance or are prepared to undergo the necessary checks. Highlighting your readiness for this requirement can set you apart from other candidates.
We think you need these skills to ace Caseworker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Caseworker. Highlight key skills such as attention to detail, experience with Microsoft Office 365, and previous caseworker experience.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job description. Emphasise any experience you have in analysing complex information and using government policy to make decisions.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the role. Mention your willingness to undergo SC Clearance and any relevant background in MOD, Home Office, or similar environments.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is accurate and that your documents are formatted correctly.
How to prepare for a job interview at Public Sector Resourcing
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Caseworker. Familiarise yourself with the key tasks such as scrutinising requests, maintaining records, and communicating effectively with applicants. This will help you demonstrate your knowledge during the interview.
✨Highlight Relevant Experience
Be prepared to discuss your previous caseworker experience and how it relates to the role. Share specific examples of how you've analysed complex information and made decisions based on government policy, as this is crucial for the position.
✨Show Your Attention to Detail
Since the role requires a keen eye for detail, be ready to provide examples of how you've successfully managed detailed tasks in the past. This could include maintaining accurate records or ensuring compliance with policies.
✨Prepare for Security Clearance Questions
As SC Clearance is essential for this role, be prepared to discuss your eligibility and willingness to undergo checks. If you already have active security clearance, make sure to mention it, as it may give you an edge over other candidates.
