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- Tasks: Lead IT estate discovery and optimise ServiceNow CMDB for effective asset management.
- Company: Join HSE, a leader in cyber security and IT service management.
- Benefits: Remote work, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact on IT asset management and cyber security strategies.
- Qualifications: Experience with ServiceNow, ITAM, and strong stakeholder engagement skills required.
- Other info: SC Clearance needed; great opportunity for career advancement in a dynamic environment.
The predicted salary is between 48000 - 72000 £ per year.
On behalf of HSE, we are looking for a Software Asset & Configuration Manager (ITAM / SAM) for a 6 month (Inside IR35) contract based Remote. This role is focused on ServiceNow CMDB, CSDM mapping and IT estate discovery, helping to underpin cyber security, compliance and ITIL service management processes. This is a key role within a discovery-led programme, laying the foundations for long-term IT Asset Management, Configuration Management and future Software Asset Management optimisation.
Responsibilities
- Lead IT estate discovery across on-premise, network and cloud environments, producing accurate and compliant configuration and asset data.
- Configure and optimise ServiceNow CMDB applying CSDM service modelling to support ITIL processes and cyber assurance.
- Validate, cleanse and normalise asset and configuration data to create a trusted baseline view of the IT estate.
- Establish strong foundations for future SAM activity, including licence reconciliation and Effective Licence Position (ELP) analysis as part of later optimisation phases.
- Work closely with service owners and SMEs to clarify ownership, dependencies and configuration impacts.
- Provide insight and recommendations supporting audit readiness, cyber security and long-term ITAM/SAM strategy.
Essential qualifications
- Strong hands-on experience with ServiceNow configuration, including CMDB population and CSDM mapping.
- Solid background in IT Asset Management (ITAM) and configuration management in complex environments.
- Practical understanding of ITIL and how configuration and asset data underpin Incident, Problem and Change processes.
- Experience delivering or supporting IT estate discovery across cloud and on-prem environments.
- Knowledge of Software Asset Management (licensing, compliance, catalogue/ELP work) with the ability to support future optimisation.
- Strong stakeholder engagement skills, with the ability to translate technical data into meaningful insight.
Security clearance
SC Clearance is an essential requirement for this role. You must be willing and eligible to undergo checks. Preference may be given to candidates who meet all of the essential criteria and hold active security clearance, due to the short-term nature of this position and speed of placement. This role can only be worked within the UK and not Overseas.
Disability Confident
As a member of the Disability Confident Scheme, HSE guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. We will interview the best candidates from within that group where there is a high volume of disabled candidates meeting the criteria.
Armed Forces Commitment
HSE guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. The best candidates from within that group will be interviewed when there is a high volume of ex-military candidates or spouses/partners meeting the essential criteria.
Note
In applying for this role, you acknowledge that this role falls in the scope of the Off Payroll Working in the Public Sector legislation. Any rates quoted reflect the gross rate per day and are subject to appropriate taxes and costs.
Software Asset & Configuration Manager (ITAM / SAM) employer: Public Sector Resourcing, managed by AMS
Contact Detail:
Public Sector Resourcing, managed by AMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Asset & Configuration Manager (ITAM / SAM)
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Be ready to discuss how your experience with ServiceNow and ITAM aligns with their needs. Confidence is key!
✨Tip Number 3
Showcase your skills! If you’ve worked on relevant projects, be sure to highlight them during interviews. Use specific examples that demonstrate your expertise in configuration management and ITIL processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in the role and the company.
We think you need these skills to ace Software Asset & Configuration Manager (ITAM / SAM)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Software Asset & Configuration Manager role. Highlight your hands-on experience with ServiceNow and IT Asset Management, as these are key for us. Use specific examples that showcase your skills in CMDB population and CSDM mapping.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're passionate about ITAM and how your background aligns with our needs. Don’t forget to mention your understanding of ITIL processes and how you can contribute to our discovery-led programme.
Showcase Your Stakeholder Engagement Skills: We value strong stakeholder engagement skills, so make sure to highlight any experiences where you've successfully translated technical data into meaningful insights. This will show us that you can effectively communicate with service owners and SMEs.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Public Sector Resourcing, managed by AMS
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow configuration skills, especially around CMDB population and CSDM mapping. Be ready to discuss specific examples of how you've used these tools in past roles, as this will show your hands-on experience.
✨Understand ITIL Processes
Familiarise yourself with ITIL processes and how configuration and asset data play a role in Incident, Problem, and Change management. Being able to articulate this understanding will demonstrate your practical knowledge and its relevance to the role.
✨Prepare for Stakeholder Engagement
Think about how you can effectively communicate technical data to non-technical stakeholders. Prepare examples of past experiences where you've successfully engaged with service owners or SMEs to clarify ownership and dependencies.
✨Showcase Your Audit Readiness Knowledge
Be prepared to discuss your insights and recommendations regarding audit readiness and cyber security. Highlight any previous work you've done that supports long-term ITAM/SAM strategies, as this will align well with the role's responsibilities.
