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For Companies At a Glance
- Tasks: Lead IT estate discovery and optimise ServiceNow CMDB for effective asset management.
- Company: Join HSE, a leader in cyber security and IT service management.
- Benefits: Remote work, competitive pay, and the chance to make a real impact.
- Why this job: Shape the future of IT Asset Management while enhancing your skills in a dynamic environment.
- Qualifications: Experience with ServiceNow, ITAM, and strong stakeholder engagement skills required.
- Other info: Opportunity for career growth and commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
On behalf of HSE, we are looking for a Software Asset & Configuration Manager (ITAM / SAM) for a 6 month (Inside IR35) contract based Remote. This role is focused on ServiceNow CMDB, CSDM mapping and IT estate discovery, helping to underpin cyber security, compliance and ITIL service management processes. This is a key role within a discovery-led programme, laying the foundations for long-term IT Asset Management, Configuration Management and future Software Asset Management optimisation.
Responsibilities
- Lead IT estate discovery across on-premise, network and cloud environments, producing accurate and compliant configuration and asset data.
- Configure and optimise ServiceNow CMDB applying CSDM service modelling to support ITIL processes and cyber assurance.
- Validate, cleanse and normalise asset and configuration data to create a trusted baseline view of the IT estate.
- Establish strong foundations for future SAM activity, including licence reconciliation and Effective Licence Position (ELP) analysis as part of later optimisation phases.
- Work closely with service owners and SMEs to clarify ownership, dependencies and configuration impacts.
- Provide insight and recommendations supporting audit readiness, cyber security and long-term ITAM/SAM strategy.
Essential qualifications
- Strong hands-on experience with ServiceNow configuration, including CMDB population and CSDM mapping.
- Solid background in IT Asset Management (ITAM) and configuration management in complex environments.
- Practical understanding of ITIL and how configuration and asset data underpin Incident, Problem and Change processes.
- Experience delivering or supporting IT estate discovery across cloud and on-prem environments.
- Knowledge of Software Asset Management (licensing, compliance, catalogue/ELP work) with the ability to support future optimisation.
- Strong stakeholder engagement skills, with the ability to translate technical data into meaningful insight.
Security clearance
SC Clearance is an essential requirement for this role. You must be willing and eligible to undergo checks. Preference may be given to candidates who meet all of the essential criteria and hold active security clearance, due to the short-term nature of this position and speed of placement. This role can only be worked within the UK and not Overseas.
Disability Confident
As a member of the Disability Confident Scheme, HSE guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. We will interview the best candidates from within that group where there is a high volume of disabled candidates meeting the criteria.
Armed Forces Commitment
HSE guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. The best candidates from within that group will be interviewed when there is a high volume of ex-military candidates or spouses/partners meeting the essential criteria.
Note
In applying for this role, you acknowledge that this role falls in the scope of the Off Payroll Working in the Public Sector legislation. Any rates quoted reflect the gross rate per day and are subject to appropriate taxes and costs.
Software Asset & Configuration Manager (ITAM / SAM) in London employer: Public Sector Resourcing, managed by AMS
Contact Detail:
Public Sector Resourcing, managed by AMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Asset & Configuration Manager (ITAM / SAM) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITAM/SAM space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills in ServiceNow, IT Asset Management, and configuration management. Recruiters often search for candidates there, so let’s make sure you shine!
✨Tip Number 3
Prepare for those interviews! Brush up on your knowledge of ITIL processes and be ready to discuss how you've tackled IT estate discovery in the past. We want you to feel confident and ready to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community, so don’t hesitate to hit that apply button!
We think you need these skills to ace Software Asset & Configuration Manager (ITAM / SAM) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Software Asset & Configuration Manager role. Highlight your hands-on experience with ServiceNow and IT Asset Management, as these are key for us. Use specific examples that showcase your skills in CMDB population and CSDM mapping.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of ITIL processes and how your background aligns with our needs. Keep it concise but impactful!
Showcase Your Stakeholder Engagement Skills: We value strong stakeholder engagement skills, so make sure to highlight any relevant experiences. Talk about how you've translated technical data into meaningful insights for different audiences. This will show us you can communicate effectively in our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Public Sector Resourcing, managed by AMS
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow skills, especially around CMDB population and CSDM mapping. Be ready to discuss specific examples of how you've configured ServiceNow in the past and how it relates to ITIL processes.
✨Showcase Your ITAM Expertise
Prepare to talk about your hands-on experience with IT Asset Management. Think of scenarios where you've successfully managed asset data or conducted licence reconciliations, and be ready to explain how these experiences can benefit the role.
✨Engage with Stakeholders
Highlight your stakeholder engagement skills during the interview. Be prepared to share examples of how you've worked with service owners and SMEs to clarify ownership and dependencies, as this will demonstrate your ability to translate technical data into actionable insights.
✨Understand Cyber Security and Compliance
Familiarise yourself with the cyber security and compliance aspects of ITAM/SAM. Be ready to discuss how accurate configuration and asset data support audit readiness and long-term strategies, showing that you understand the bigger picture.
