At a Glance
- Tasks: Lead the digital vision and delivery for GBE's Local Platform, driving user-centred design.
- Company: Join Great British Energy and help shape the UK's clean energy future.
- Benefits: Competitive salary, performance bonuses, generous leave, and flexible working options.
- Other info: Dynamic environment with opportunities for professional development and collaboration.
- Why this job: Make a real impact in the clean energy transition while growing your career.
- Qualifications: Experience in leading digital products and strong stakeholder management skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: Aberdeen
Reporting to: Director of Local Energy Platform
Number of Roles Available: 1
Company Overview
Join Great British Energy and be part of powering the UK's Clean Energy Future. At GBE, we're not just building an energy company - we're shaping the future of the UK's energy landscape. Our mission is clear:
- Drive clean energy deployment across the UK as a strategic developer, investor, and owner of renewable projects
- Deliver benefits for communities and taxpayers, ensuring the clean energy transition creates jobs, boosts local economies, and increases public ownership
We focus on innovation, sustainability, and impact, working on projects that matter - from large-scale national renewable investments to empowering local and community energy initiatives.
Joining GBE means:
- Purpose-driven work: Be part of a national effort to accelerate the clean energy transition
- Career growth: Opportunities to develop expertise in cutting-edge energy technologies and strategic investment
- Collaboration and flexibility: Work with passionate professionals in a dynamic, forward-thinking environment
About the Role
Great British Energy is looking for a Head of Digital Product to join our GBE Local Directorate Team. This role will play a key part in contributing to projects, objectives, and wider organisational goals.
Key Responsibilities
- Own the digital vision, roadmap and delivery plan for the GBE Local Platform, aligning priorities to GBE Local objectives and user needs
- Lead discovery and design work to define user journeys, service requirements and functional specifications, and translate them into actionable delivery backlogs
- Oversee development and maintenance of the Platform, including the selection, configuration and integration of bespoke components and off-the-shelf tools
- Establish and maintain technical and service standards (including accessibility, privacy, security, and performance), working with relevant assurance and governance functions
- Manage delivery partners and suppliers: define scopes, manage budgets and risks, assure quality, and track delivery against milestones and outcomes
- Work closely with operational teams to ensure the Platform supports end-to-end service delivery, including onboarding, case management, communications and support processes as appropriate
- Define and monitor success metrics and reporting (e.g., adoption, conversion, satisfaction, and service performance), using analytics and user feedback to drive continuous improvement
- Coordinate platform content and information architecture so that product and service information is accurate, current and easy to navigate
- Act as the point of accountability for platform incidents, change control and release management, ensuring appropriate documentation and communication
- Promote good digital practice across GBE Local, building capability and supporting colleagues to adopt user-centred, data-informed ways of working
Qualifications and Experience
Essential:
- Significant experience leading digital products or platforms end-to-end, from discovery through build, launch and continuous improvement
- Experience integrating multiple systems and tools (bespoke and off-the-shelf), including defining requirements, managing dependencies, and supporting testing and release
- Proven delivery management skills, including prioritisation, planning, risk/issue management, and working with multidisciplinary teams and/or suppliers
- Strong stakeholder management and communication skills, with the ability to align technical and non-technical audiences around a clear plan and outcomes
- Demonstrable experience of user-centred design and service improvement, using research, insight and feedback to iterate and improve performance
- Working knowledge of digital standards and assurance (including accessibility, information security, privacy and records management) and confidence engaging specialist teams for review and sign-off
- Ability to define and use meaningful metrics (e.g., adoption, conversion, satisfaction, operational performance) and to make evidence-based decisions using analytics and reporting
Desirable:
- Experience delivering platforms in a public sector or regulated environment, including working to formal governance and assurance processes
- Knowledge of energy, local government or place-based delivery contexts, and an understanding of the needs of local authorities and communities
- Experience working with APIs, identity and access management, and integration patterns to connect multiple tools into a coherent user journey
- Content design and information architecture experience, including managing content lifecycles and governance
- Familiarity with CRM, case management or workflow tools to support service operations and reporting
- Experience of procurement and supplier management, including developing statements of work and assuring delivery against contracts
Qualifications
Relevant qualification (or equivalent experience) in a digital, technology, product, design, data or service delivery discipline
Personal Qualities
- Takes ownership, shows confidence in decision-making, and is willing to challenge constructively
- Focuses on delivering meaningful outcomes and making a positive, lasting impact
- Works collaboratively, valuing different perspectives and building inclusive relationships
- Proactive and adaptable, with a curiosity to explore new ideas and improve ways of working
- Resilient and resourceful in a fast-paced environment
What We Offer
- Competitive base salary
- Performance-related bonus scheme
- Excellent pension scheme
- 4x salary life assurance
- Group income protection
- 38 days annual leave
- Flexible working arrangements
- Ongoing professional development and training
- Supportive, inclusive working environment
Head of Digital Product in Fraserburgh employer: Public Sector Resourcing CWS
Contact Detail:
Public Sector Resourcing CWS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Digital Product in Fraserburgh
✨Tip Number 1
Network like a pro! Get out there and connect with people in the energy sector. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your digital product experience. Include case studies of projects you've led, showcasing your ability to drive user-centred design and service improvement.
✨Tip Number 3
Prepare for interviews by researching GBE’s mission and values. Be ready to discuss how your experience aligns with their goals in clean energy. Tailor your answers to reflect their focus on innovation and sustainability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Great British Energy and contributing to the clean energy transition.
We think you need these skills to ace Head of Digital Product in Fraserburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with digital products and platforms. We want to see how your skills align with our mission at Great British Energy, so don’t hold back on showcasing relevant projects!
Showcase Your Leadership Skills: As the Head of Digital Product, you'll be leading teams and managing delivery partners. Use your application to demonstrate your leadership experience and how you've successfully driven projects from discovery to launch. We love a good success story!
Be Data-Driven: We’re all about making evidence-based decisions, so include examples of how you’ve used metrics to improve product performance. Whether it’s user satisfaction or service delivery, show us how you’ve made a positive impact through data!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to join our team at GBE!
How to prepare for a job interview at Public Sector Resourcing CWS
✨Know Your Digital Product Inside Out
Before the interview, make sure you thoroughly understand the digital product landscape, especially in relation to renewable energy. Familiarise yourself with GBE's mission and how your role as Head of Digital Product can contribute to their objectives. This will help you articulate your vision and align it with their goals.
✨Showcase Your Stakeholder Management Skills
Prepare examples that demonstrate your ability to manage diverse stakeholders effectively. Think about times when you've aligned technical and non-technical audiences around a project. Highlight your communication strategies and how they led to successful outcomes, as this is crucial for the role.
✨Emphasise User-Centred Design Experience
Be ready to discuss your experience with user-centred design and service improvement. Bring specific examples of how you've used research and feedback to iterate on products. This will show your understanding of the importance of user needs in developing digital platforms.
✨Prepare for Technical Questions
Since the role involves overseeing technical standards and integration of systems, brush up on relevant digital standards, privacy, and security practices. Be prepared to discuss how you've managed technical challenges in past projects, as well as your approach to ensuring compliance with governance processes.