Business Change Analyst in City of London

On behalf of The Home Office - College of Policing, we are looking for a Business Change Analyst (Inside IR35) for a 6 month contract. This is a hybrid working role (travel required up to three days per week - UK Wide).

The first duty of Government is to protect the public. Since 1782, the Home Office has led work to keep the country safe from those who seek to do it harm; in doing so, we make a vital contribution to HM Government's plan for a stronger, fairer, outward-looking and united Britain. The Home Office covers three systems: Homeland Security, Public Safety and Borders, and Immigration and Citizenship. These systems work collaboratively to deliver our cross-cutting priorities, whilst providing increasingly efficient and secure services for the public.

Job Purpose: This role will be supporting innovation across Policing. SC Clearance is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.

As a Business Change Analyst, your main responsibilities will be to:

• Understand and analyse user and business needs, ensuring outcomes are aligned with service vision and business strategy.
• Challenge constructively to achieve solutions that are fit for purpose.
• Facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery.
• Employ a range of tools and techniques to gather business and user requirements against the clear objectives articulated for the project.
• Determine the need and value of performing the activity based on the context.
• Evaluate requirements against the present state and the target state and identify opportunities to develop successful business requirements.
• Assist Business Improvement teams with identification of BAU enhancements and their solutions.
• Engage with policy and strategy to ensure business systems, workflows and processes contribute to the target operating model.

Essential:

• Experience of undertaking change impact assessments and developing change plans.
• Experience of creating process maps to design business changes.
• Experience of benefits analysis, developing benefits measures and profiles and benefits plans.
• Experience of facilitating workshops to capture requirements and working with stakeholders and end users to translate and simplify requirements.
• Good interpersonal skills, empathy and an ability to establish rapport.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts, ability to translate technology systems issues into business language when communicating with users.
• Strong product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

Essential qualifications:

• Level 6 qualification and a Business Analyst qualification (BCS).
• A thorough understanding of project management, change management and benefits management methodology.
• Knowledge of MS Office suite to advanced level including MS Visio to intermediate level.
• Involvement in projects/programmes with a significant degree of IT systems and business transformational change.

Desirable:

• Experience of working in the public sector and/or policing.
• Membership of relevant professional body.
• Benefits management foundation/practitioner.
• Change management foundation/practitioner.
• PRINCE2 foundation/practitioner.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident: As a member of the Disability Confident Scheme, the Home Office guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces Covenant: The Home Office guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

In applying for this role, you acknowledge the following: 'this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.'