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- Tasks: Conduct independent reviews of housing decisions and manage complex cases.
- Company: Join a dedicated team within Lambeth’s Housing and Homelessness Service.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Why this job: Use your legal expertise to support vulnerable households and influence positive change.
- Qualifications: Experience in housing reviews and strong legal knowledge required.
- Other info: Opportunity to grow in a supportive environment while making an impact.
We are seeking an experienced and highly skilled Housing Solutions Review Officer to provide an independent, professional and legally robust reviews and appeals service within our client’s Housing and Homelessness Service.
You will conduct statutory reviews under the Allocations Policy and homelessness legislation, ensuring decisions are lawful, fair and able to withstand legal, political and media scrutiny. The role requires strong legal knowledge, sound judgement and the ability to manage complex cases involving vulnerable households.
Key Responsibilities- Conduct independent statutory reviews of housing and homelessness decisions in line with relevant legislation and guidance
- Liaise with service users, legal representatives, advocates, external agencies and statutory partners
- Draft, issue and defend high-quality statutory review decisions
- Manage and control the use of temporary accommodation during review and appeal processes
- Work collaboratively with Homelessness and Housing teams to meet statutory timeframes
- Attend case conferences relating to complex, high-risk and vulnerable households
- Deal with complaints, correspondence and enquiries from solicitors, councillors, MPs, the Ombudsman and other stakeholders
- Maintain accurate case records and uphold high standards of information governance
- Provide feedback to the Review Team Manager to improve service quality and reduce appeals
- Deputise for the Review Manager when required
You will bring strong legal and housing expertise, alongside a commitment to Lambeth’s values. Essential requirements include:
- Substantial experience in housing reviews, homelessness decision-making or appeals work (minimum 12 months within the last 2 years)
- In-depth knowledge of housing and public law, including the Housing Act, Homelessness Reduction Act, Equality Act, and related legislation (e.g. Care Act, Children Act, Immigration and Mental Health legislation)
- Proven ability to write clear, robust and defensible statutory decisions
- Experience working with vulnerable customers with complex and multiple needs
- Confidence in liaising with legal professionals and representing the Council in court
- Strong organisational skills with the ability to manage competing deadlines
- A professional, empathetic and customer-focused approach
Shortlisted candidates will be contacted.
Housing Solution Reviews Officer employer: Public Sector Recruitment
Contact Detail:
Public Sector Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solution Reviews Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and homelessness sector. Attend relevant events or webinars, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your knowledge of housing legislation and be ready to discuss how you’ve handled complex cases in the past. We recommend practising with a friend or using mock interviews to build your confidence.
✨Tip Number 3
Showcase your expertise! Bring along examples of your previous work, like case studies or decisions you’ve drafted. This will help demonstrate your strong legal knowledge and sound judgement, which are key for the Housing Solutions Review Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Housing Solution Reviews Officer
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you fully understand the Housing Solutions Review Officer role. Dive into the job description and highlight key responsibilities and requirements. This will help us tailor your application to show how you fit perfectly!
Show Off Your Legal Know-How: Since this role requires strong legal knowledge, don’t hold back! Use your application to showcase your experience with housing law and decision-making. Give specific examples of cases you've handled that demonstrate your expertise and judgement.
Keep It Clear and Concise: When drafting your application, clarity is key. We want to see well-structured sentences and a logical flow of ideas. Avoid jargon unless it’s necessary, and make sure your points are easy to follow. Remember, we’re looking for robust and defensible decisions!
Apply Through Our Website: Once you’ve polished your application, head over to our website to submit it. Applying directly through our site ensures your application gets to the right place and shows us you’re serious about joining our team. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Public Sector Recruitment
✨Know Your Legislation
Make sure you brush up on the relevant housing and homelessness legislation, like the Housing Act and the Homelessness Reduction Act. Being able to discuss these laws confidently will show that you have the legal knowledge needed for the role.
✨Prepare for Complex Cases
Think about examples from your past experience where you've managed complex cases involving vulnerable households. Be ready to discuss how you approached these situations and what outcomes you achieved, as this will demonstrate your sound judgement.
✨Practice Your Decision Writing
Since drafting high-quality statutory review decisions is key, practice writing clear and robust decisions. You might even want to bring a sample to discuss during the interview, showcasing your ability to produce defensible documentation.
✨Show Your Collaborative Spirit
This role requires working closely with various teams and stakeholders. Prepare to talk about how you've successfully collaborated in the past, especially in high-pressure situations, to highlight your teamwork skills and customer-focused approach.
