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- Tasks: Lead a team to deliver top-notch grounds maintenance services and ensure safe, beautiful estates.
- Company: Join a large organisation dedicated to creating welcoming communities in Croydon.
- Benefits: Competitive pay, flexible hours, and the chance to make a real difference.
- Why this job: Shape vibrant communities and enhance resident satisfaction while developing your leadership skills.
- Qualifications: Experience in grounds maintenance and strong people management skills required.
- Other info: Opportunity for career growth in a supportive and inclusive environment.
The predicted salary is between 40000 - 60000 £ per year.
Estate Services is at the frontline of the housing service and often the first and most frequent point of contact for residents. As Estate Services Manager – Grounds Maintenance, you will lead and manage a team delivering high-quality grounds maintenance services across a designated geographical area, ensuring estates are safe, well-maintained and places residents are proud to live in.
You will also oversee contractor performance (including tree maintenance), carry out estate inspections, manage health and safety compliance and work closely with other frontline teams to enhance resident satisfaction. The role may also require occasional cover for Cleaning Managers.
Our Values
Our values sit at the HEART of everything we do. All colleagues are expected to demonstrate these through their behaviours, actions and words every day:
- Honest
- Efficient
- Accountable
- Respectful
- Trusted
You’ll be authentic, collaborative, resident-focused and committed to equality, diversity and inclusion, health and safety, compliance and our Code of Conduct.
What You’ll Be Doing
- Overseeing the effective and efficient delivery of grounds maintenance services within a defined area
- Leading, supporting and managing a frontline team, ensuring high performance and positive engagement
- Ensuring all health and safety requirements are met, including risk assessments, lone working arrangements and mandatory training
- Responding to enquiries from residents and colleagues, ensuring clear, timely and professional communication
- Conducting regular estate inspections and reporting communal repairs, compliance hazards or tenancy management issues
- Completing one-to-ones, managing performance, addressing underperformance and recognising achievements
- Planning and scheduling project works during quieter seasonal periods
- Monitoring stock levels and ordering tools, equipment and supplies in a cost-effective manner
- Ensuring vehicles and machinery comply with fleet policy and are serviced and fit for purpose
- Undertaking any other duties reasonably consistent with the role
What You’ll Need
- Proven experience in a Grounds Maintenance environment
- Strong working knowledge of health and safety, including risk assessments, COSHH and lone working
- Demonstrable people management and leadership experience, including motivating and developing teams
- A proactive, solutions-focused approach with strong problem-solving skills
- Understanding of value for money and service charges, with the ability to identify efficiencies
- Excellent customer focus and the ability to build positive relationships with residents
- Strong written and verbal communication skills
- High attention to detail, particularly when carrying out estate inspections
- A clean manual driving licence
Why Join?
You’ll play a key role in shaping safe, welcoming and well-maintained communities, working for a large organisation with a strong local presence and a genuine commitment to residents and colleagues alike.
To apply please send your CV in response to this ad, including your contact details are up to date. CV's will be shortlisted as received with online interviews and compliance checks being completed straight away.
Estate Services Manager - Ground Maintenance employer: Public Sector Recruitment
Contact Detail:
Public Sector Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Services Manager - Ground Maintenance
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and mission. This way, you can show how your own values align with theirs, especially around being honest, efficient, and respectful.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in grounds maintenance and people management, as these are key for the Estate Services Manager role.
✨Tip Number 3
Be ready with examples! Think of specific situations where you've led a team or solved a problem in a grounds maintenance setting. This will help you demonstrate your proactive approach and strong problem-solving skills during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds!
We think you need these skills to ace Estate Services Manager - Ground Maintenance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Estate Services Manager role. Highlight your grounds maintenance experience and any leadership roles you've had. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since you'll be interacting with residents and colleagues, it's crucial to demonstrate your strong written and verbal communication skills. Use clear and professional language in your application to show us you can engage effectively with everyone.
Highlight Health and Safety Knowledge: Given the importance of health and safety in this role, make sure to mention your knowledge of risk assessments and compliance. We need someone who understands these aspects well, so don’t hold back on sharing relevant experiences!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Public Sector Recruitment
✨Know Your Grounds
Familiarise yourself with the key responsibilities of the Estate Services Manager role, especially around grounds maintenance. Be ready to discuss your previous experience in similar environments and how you’ve ensured high-quality service delivery.
✨Showcase Your Leadership Skills
Prepare examples that highlight your people management and leadership experience. Think about times when you motivated a team or resolved conflicts, as this will demonstrate your ability to lead effectively in a frontline environment.
✨Health and Safety Savvy
Brush up on health and safety regulations relevant to grounds maintenance. Be prepared to discuss risk assessments and compliance measures you've implemented in past roles, as this is crucial for ensuring safe working conditions.
✨Engage with Resident Focus
Since the role involves direct interaction with residents, think of ways you’ve built positive relationships in previous positions. Prepare to share how you’ve handled resident enquiries and feedback, showcasing your customer-focused approach.
