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- Tasks: Join our team as a Clerical Officer, providing essential admin support to help families in need.
- Company: Be part of Families First Services, dedicated to making a positive impact on children and families.
- Benefits: Enjoy a competitive rate of £12.85 and a full-time schedule with flexible shifts.
- Why this job: Make a real difference while developing your skills in a supportive and dynamic environment.
- Qualifications: Previous clerical experience and strong IT skills are essential; empathy and communication are key.
- Other info: This role involves handling sensitive information, requiring accuracy and confidentiality.
The predicted salary is between 26700 - 32000 £ per year.
Location: Plymouth
Rate: £12.85
Contract Type: Full time, 36h per week, 10am to 6pm or 12pm to 8pm shift
Closing Date: 30.06.2025
About the Role
We are seeking a dedicated and highly organised Clerical Officer to join our client’s supportive and dynamic team within Families First Services. This role plays a vital part in supporting the delivery of early help and intervention to children, young people, and families.
As a key member of our administrative team, you will provide efficient clerical support to ensure the smooth running of daily operations.
Key Responsibilities
- Provide general administrative support including data entry, filing, photocopying, and document management.
- Maintain accurate and confidential records and databases.
- Assist with the preparation and distribution of correspondence, reports, and service information.
- Liaise with internal teams and external partners as required.
- Ensure compliance with data protection and safeguarding procedures at all times.
About You
We’re looking for someone who:
- Has previous experience in a clerical or administrative role (preferably within a public or social services setting).
- Demonstrates strong IT and typing skills, with proficiency in Microsoft Office applications.
- Is highly organised, detail-oriented, and able to manage competing priorities.
- Has excellent communication skills, both verbal and written.
- Is empathetic, respectful, and able to work with sensitivity around vulnerable families and children.
- Works well independently and as part of a wider team.
The role requires the candidate to search through a variety of different systems to identify families, summarise historical involvement with Services and add Contact Records to our client’s system. The information they will be reading is highly sensitive and can be, at times, distressing. Accuracy is key to this role, as is confidentiality.
APPLY NOW! Shortlisted candidates will be contacted.
Clerical Officer employer: Public Sector Recruitment
Contact Detail:
Public Sector Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer
✨Tip Number 1
Familiarise yourself with the Families First Services and their mission. Understanding their approach to early help and intervention will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your IT skills, especially in Microsoft Office applications. Being proficient in these tools is crucial for a Clerical Officer, so consider taking a quick online course or tutorial to enhance your abilities.
✨Tip Number 3
Prepare examples from your past experience that demonstrate your organisational skills and ability to manage competing priorities. Think of specific situations where you successfully handled multiple tasks or maintained accuracy under pressure.
✨Tip Number 4
Practice your communication skills, both verbal and written. You may be required to liaise with various teams and external partners, so being able to convey information clearly and empathetically is key to succeeding in this role.
We think you need these skills to ace Clerical Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in clerical or administrative roles. Emphasise your proficiency in Microsoft Office applications and any previous work within public or social services.
Craft a Strong Cover Letter: Write a cover letter that showcases your organisational skills and attention to detail. Mention your ability to handle sensitive information and your empathy when working with vulnerable families.
Highlight Key Skills: In your application, clearly outline your strong communication skills, both verbal and written. Provide examples of how you've successfully managed competing priorities in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Public Sector Recruitment
✨Showcase Your Organisational Skills
As a Clerical Officer, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the competing priorities mentioned in the job description.
✨Highlight Your IT Proficiency
Make sure to discuss your experience with Microsoft Office applications during the interview. You could even mention specific tasks you've accomplished using these tools, such as data entry or document management, to show that you're well-equipped for the role.
✨Emphasise Communication Skills
Since the role involves liaising with internal teams and external partners, be prepared to talk about your communication style. Share instances where your verbal and written communication made a positive impact, especially in sensitive situations.
✨Demonstrate Empathy and Sensitivity
Given the nature of the work with vulnerable families and children, it's important to convey your understanding and empathy. Share experiences where you worked with sensitive information or in challenging environments, highlighting your respect and care for those involved.
