Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support social care teams with admin tasks and manage case systems.
- Company: Join a dynamic team dedicated to helping vulnerable individuals and families.
- Benefits: Enjoy hybrid work options and a competitive hourly rate of ÂŁ16.31.
- Why this job: Make a real impact in social care while developing your skills in a supportive environment.
- Qualifications: Strong admin skills, attention to detail, and a customer-focused mindset are essential.
- Other info: This is a temporary ongoing role with 37 hours per week.
Location: Sutton
Salary: ÂŁ16.31 per hour
Contract: Temporary ongoing - hybrid, at least one day on site
Hours: 37 hours per week
Closing Date: 19/06/2025
We are seeking a highly organized and proactive Business Support Officer to join our client’s dynamic Social Care teams supporting both Adults and Children’s Services. This is a vital role providing high-quality administrative and business support to front-line social care teams, ensuring that vulnerable individuals and families receive the support they need efficiently and effectively.
Key Responsibilities
- Provide comprehensive administrative support to social workers, team managers, and service users.
- Manage and maintain case management systems (e.g., Liquidlogic, Mosaic), ensuring data accuracy and confidentiality.
- Coordinate and minute multi-agency meetings, such as Child Protection Conferences and Adult Safeguarding meetings.
- Handle sensitive and confidential information with discretion and in compliance with data protection regulations.
- Process referrals, maintain records, and generate reports as required.
- Support the preparation and tracking of care packages, assessments, and reviews.
- Deal with telephone and email enquiries from professionals, service users, and the public in a professional manner.
- Contribute to service improvement by identifying and implementing process efficiencies.
We’re looking for someone who:
- Has strong administrative and IT skills, including Microsoft Office and case management systems.
- Is detail-oriented and able to manage competing priorities effectively.
- Has excellent communication skills and a customer-focused approach.
- Understands the importance of confidentiality, particularly within a safeguarding and social care context.
- Has a typing speed of 50+ WPM.
- Can work independently as well as part of a collaborative team.
- Has previous experience in a similar support role within social care or a related setting (desirable but not essential).
Apply Today! Hit “Apply Now” or contact Magdalena for further information.
Business Support Officer employer: Public Sector Recruitment
Contact Detail:
Public Sector Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with case management systems like Liquidlogic and Mosaic. Understanding how these systems work will not only boost your confidence during the interview but also demonstrate your proactive approach to learning essential tools for the role.
✨Tip Number 2
Brush up on your minute-taking skills. Since you'll be coordinating multi-agency meetings, being able to take clear and concise minutes will be crucial. Practising this skill can set you apart from other candidates.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've handled sensitive information in previous roles. This will highlight your understanding of confidentiality and your ability to manage delicate situations effectively.
✨Tip Number 4
Demonstrate your organisational skills by discussing how you've managed competing priorities in past positions. Being able to juggle multiple tasks is key in a fast-paced environment like social care, so have some solid examples ready.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Business Support Officer. Emphasise your administrative skills, IT proficiency, and any experience in social care settings.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and your passion for supporting vulnerable individuals. Mention specific examples of how your skills can contribute to the efficiency of social care teams.
Highlight Key Skills: In your application, clearly outline your strong administrative and IT skills, particularly with Microsoft Office and case management systems. Also, mention your attention to detail and ability to manage competing priorities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Public Sector Recruitment
✨Showcase Your Organisational Skills
As a Business Support Officer, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised and prioritised competing responsibilities.
✨Familiarise Yourself with Case Management Systems
Since the role involves managing case management systems like Liquidlogic or Mosaic, it’s beneficial to research these tools beforehand. If you have experience with similar systems, be ready to discuss how you used them effectively.
✨Emphasise Your Communication Skills
Excellent communication is key in this role. Be prepared to share instances where you handled sensitive information or dealt with enquiries professionally. Highlight your customer-focused approach and how it benefited previous teams or clients.
✨Understand Confidentiality and Data Protection
Given the nature of social care, understanding confidentiality is crucial. Brush up on data protection regulations and be ready to discuss how you’ve ensured compliance in past roles, especially when handling sensitive information.
