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- Tasks: Conduct independent reviews of housing decisions and manage complex cases.
- Company: Join a dedicated team within Lambeth’s Housing and Homelessness Service.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Why this job: Use your legal expertise to support vulnerable households and uphold justice.
- Qualifications: Experience in housing reviews and strong knowledge of relevant legislation required.
- Other info: Opportunity to work collaboratively and improve service quality.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and highly skilled Housing Solutions Review Officer to provide an independent, professional and legally robust reviews and appeals service within our client’s Housing and Homelessness Service. You will conduct statutory reviews under the Allocations Policy and homelessness legislation, ensuring decisions are lawful, fair and able to withstand legal, political and media scrutiny. The role requires strong legal knowledge, sound judgement and the ability to manage complex cases involving vulnerable households.
Key Responsibilities
- Conduct independent statutory reviews of housing and homelessness decisions in line with relevant legislation and guidance.
- Liaise with service users, legal representatives, advocates, external agencies and statutory partners.
- Draft, issue and defend high-quality statutory review decisions.
- Manage and control the use of temporary accommodation during review and appeal processes.
- Work collaboratively with Homelessness and Housing teams to meet statutory timeframes.
- Attend case conferences relating to complex, high-risk and vulnerable households.
- Deal with complaints, correspondence and enquiries from solicitors, councillors, MPs, the Ombudsman and other stakeholders.
- Maintain accurate case records and uphold high standards of information governance.
- Provide feedback to the Review Team Manager to improve service quality and reduce appeals.
- Deputise for the Review Manager when required.
About You
You will bring strong legal and housing expertise, alongside a commitment to Lambeth’s values. Essential requirements include:
- Substantial experience in housing reviews, homelessness decision-making or appeals work (minimum 12 months within the last 2 years).
- In-depth knowledge of housing and public law, including the Housing Act, Homelessness Reduction Act, Equality Act, and related legislation (e.g. Care Act, Children Act, Immigration and Mental Health legislation).
- Proven ability to write clear, robust and defensible statutory decisions.
- Experience working with vulnerable customers with complex and multiple needs.
- Confidence in liaising with legal professionals and representing the Council in court.
- Strong organisational skills with the ability to manage competing deadlines.
- A professional, empathetic and customer-focused approach.
Shortlisted candidates will be contacted.
Housing Solution Reviews Officer in Brixton Hill employer: Public Sector Recruitment
Contact Detail:
Public Sector Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solution Reviews Officer in Brixton Hill
✨Tip Number 1
Network like a pro! Reach out to people in the housing and homelessness sector, attend relevant events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by brushing up on your legal knowledge and case management skills. We recommend practising common interview questions related to housing reviews and appeals. Show them you know your stuff and can handle complex cases with ease!
✨Tip Number 3
Don’t forget to showcase your empathy and customer-focused approach during interviews. We want to see how you handle vulnerable customers and complex situations. Share real-life examples that highlight your skills and experience!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Solution Reviews Officer in Brixton Hill
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you really understand what the Housing Solutions Review Officer role entails. Dive into the job description and highlight the key responsibilities and skills required. This will help us see how your experience aligns with what we're looking for.
Showcase Your Legal Know-How: Since this role requires strong legal knowledge, don’t hold back! Use your application to demonstrate your understanding of housing law and relevant legislation. Share specific examples of how you've applied this knowledge in past roles to show us you're the right fit.
Be Clear and Concise: When drafting your application, clarity is key. Make sure your writing is straightforward and to the point. We want to see your ability to write clear and defensible statutory decisions, so keep it professional but also engaging!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Public Sector Recruitment
✨Know Your Legislation
Make sure you brush up on the relevant housing and public laws, especially the Housing Act and Homelessness Reduction Act. Being able to discuss these confidently will show that you have the legal knowledge needed for the role.
✨Prepare for Complex Scenarios
Think about some complex cases you've handled in the past, particularly those involving vulnerable households. Be ready to share specific examples of how you managed these situations and what outcomes you achieved.
✨Practice Your Decision Writing
Since drafting high-quality statutory review decisions is key, practice writing clear and robust decisions. You might even want to bring a sample to discuss during the interview to demonstrate your skills.
✨Show Your Empathy
This role requires a professional yet empathetic approach. Be prepared to talk about how you’ve successfully liaised with vulnerable customers and how you ensure their needs are met while maintaining legal standards.
