Product Manager

p strong Company Description /strong /p p br /p p Public-i has been designing, developing and delivering AV and streaming solutions for more than 25 years.

During that time we have built a reputation for providing our clients with the highest possible standards of support and customer service – with our customer delivery team on hand to ensure all our clients’ webcasts run smoothly. /p p br /p p Own the product lifecycle across Public-is core products (Connect, Hybrid Link for Teams, Camera Control, Space Manager), working closely with development, AV, and client-facing teams to turn user needs into well designed, functional, well-communicated and well delivered improvements. /p p br /p ul li strong Role Description /strong This is a full-time Product Manager role based in Hove with a hybrid working arrangement, allowing some work from home. span Salary up to £60k depending on previous experience. /span /li /ul p br /p p br /p p Key responsibilities of this role include: /p p

• Own and maintain the product roadmap across Public-i software services /p p
• Define clear product backlog item specifications /p p
• Take part in stand ups, sprint planning and backlog refinement.
• Manage and prioritise the product backlog. /p p
• Gather and validate user needs — running user groups and surveys /p p
• Manage the release process and communicate changes to clients and internal teams /p p
• Own bug triage — reporting, prioritisation and tracking fixes through to release /p p
• QA testing of features ahead of release /p p
• Maintain product documentation and the knowledge base /p p
• Translate technical changes into user-facing language — what changed and which problem it solves /p p
• Contribute product content and copy for digital marketing /p p br /p p

Skills: /p p The role requires a range of skills, some of which are set out below; /p p /p p strong Essential /strong : /p p

• Proven product management / product ownership experience in a software product environment /p p
• Strong grasp of agile delivery and backlog management /p p
• Confident communicating with non-technical, public-sector stakeholders /p p
• Enough technical literacy to work credibly with developers and AV engineers and to write clear specs /p p
• Excellent written communication — able to make technical change legible to a lay audience /p p /p p strong

Desirable: /strong /p p

• UX design experience /p p
• UI / graphics design skills /p p
• R D / software strategy instinct, including interest in emerging areas like AI-assisted features /p p
• Marketing understanding — comfortable contributing to content, positioning and client communication /p p
• Familiarity with third-party integration / vendor relationships (e. g.
• API partners, AV manufacturers) /p p
• Understanding of the UK public sector / democratic services context — councils, committee meetings, webcasting — or a demonstrable ability to get up to speed fast /p p /p p strong Person Specification /strong /p p You will be an experienced product leader who combines commercial awareness with technical understanding and strong leadership skills. /p p br /p p You will ideally have: /p p
• Proven experience leading product development within a technology or AV sector. /p p
• Demonstrable success delivering new products from concept through to launch. /p p
• Strong understanding of product lifecycle management. /p p
• Excellent leadership and people management skills. /p p
• Ability to translate customer requirements into successful technical products whilst managing the Company’s budget interests within that process. /p p
• Strong project management and organisational skills. /p p
• Excellent communication and stakeholder management abilities. /p p
• Commercial awareness with experience building business cases and evaluating market opportunities. /p p
• Confidence working in a fast-paced SME environment where flexibility and initiative are valued. /p