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- Tasks: Be the welcoming face of our restaurant and ensure guests have a memorable experience.
- Company: Join a vibrant venue known for its exceptional hospitality and atmosphere.
- Benefits: Enjoy 50% off food, tips paid weekly, and access to health support.
- Other info: Great career progression opportunities and delicious staff meals on shift.
- Why this job: Make a real impact on guests' experiences in a fast-paced, fun environment.
- Qualifications: Experience in hospitality and a passion for people and service.
The predicted salary is between 39680 - 39680 £ per year.
As Head Maître D', you will be the first impression and final farewell for every guest. Your role is to orchestrate a seamless welcome, manage the flow of service from the front, and work closely with the restaurant team to ensure a smooth, memorable experience for each guest.
Responsibilities
- Act as the face of the venue, warmly greeting and seating guests with professionalism and flair.
- Handle guest enquiries and complaints with discretion, empathy, and swift resolution.
- Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast paced environment.
- Manage waitlists during peak times and keep guests informed of wait times.
- Collaborate with the front of house team to ensure a smooth dining experience for all guests.
Qualifications
- Previous experience in a senior host or Maître D' role in a premium or high-volume venue.
- Genuinely passionate about people, food, and hospitality.
- Excellent communication and interpersonal skills.
- Highly organised with a natural ability to multitask under pressure.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work evenings and weekends.
Salary
£19 per hour including service charge.
Benefits
- 50% off food and drink in our pubs for a table of up to 4 people.
- All service charge goes to our staff; tips are paid weekly in a digital tip jar.
- Access to a benefits platform with discounts on shopping, gyms, holidays, bars and restaurants.
- 24/7 health and wellbeing support and access to support lines.
- Celebration of your 1-year anniversary with an overnight stay in the Cotswolds.
- Access to Stream, a financial wellbeing platform offering up to 50% of earnings in advance of payday.
- Employee referral scheme to earn more.
- Delicious staff meals on shift.
- Career progression opportunities and ongoing training.
Maitre D, 310-The Fat Badger - London employer: Public House
Contact Detail:
Public House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maitre D, 310-The Fat Badger - London
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with the menu, the layout, and the team. This way, when you walk in for an interview, you can show off your knowledge and passion for the place.
✨Tip Number 2
Practice your people skills! As a Maitre D', you'll be the face of the restaurant. Try role-playing different scenarios with friends or family to get comfortable handling guest enquiries and complaints with flair.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp and professional. It shows that you take the role seriously and are ready to represent the venue with style.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining our team at The Fat Badger!
We think you need these skills to ace Maitre D, 310-The Fat Badger - London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight your previous experience as a Maître D' or in a similar role. We’re looking for specific examples of how you've managed guest experiences and handled challenges in a fast-paced environment.
Be Professional Yet Approachable: Your written application should reflect the professionalism we expect at The Fat Badger, but also show that you can maintain a friendly and warm demeanour. Balance is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Public House
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with 310-The Fat Badger. Check out their menu, understand their service style, and get a feel for the atmosphere. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your People Skills
As a Maitre D', you'll be the face of the venue. During the interview, share specific examples of how you've handled guest enquiries or complaints in the past. Highlight your ability to remain calm and courteous under pressure, as this is crucial in a fast-paced environment.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage waitlists and keep guests informed during busy times. You might even want to bring up a time when you successfully multitasked during peak hours. This will show that you can handle the demands of the role effectively.
✨Express Your Passion for Hospitality
Let your enthusiasm for food, people, and hospitality shine through. Share why you love working in this industry and what makes a dining experience memorable for you. This passion can set you apart from other candidates and resonate well with the interviewers.