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- Tasks: Be the welcoming face of our restaurant and ensure guests have a memorable experience.
- Company: Join a vibrant venue known for its exceptional hospitality and atmosphere.
- Benefits: Enjoy 50% off food, tips paid weekly, and access to health support.
- Other info: Great career progression and training opportunities in a fast-paced environment.
- Why this job: Perfect for those who love people, food, and creating unforgettable moments.
- Qualifications: Experience in a senior host role and a passion for hospitality required.
The predicted salary is between 39680 - 39680 £ per year.
As Head Maître D', you will be the first impression and final farewell for every guest. Your role is to orchestrate a seamless welcome, manage the flow of service from the front, and work closely with the restaurant team to ensure a smooth, memorable experience for each guest.
Responsibilities
- Act as the face of the venue, warmly greeting and seating guests with professionalism and flair.
- Handle guest enquiries and complaints with discretion, empathy, and swift resolution.
- Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast paced environment.
- Manage waitlists during peak times and keep guests informed of wait times.
- Collaborate with the front of house team to ensure a smooth dining experience for all guests.
Qualifications
- Previous experience in a senior host or Maître D' role in a premium or high‑volume venue.
- Genuinely passionate about people, food, and hospitality.
- Excellent communication and interpersonal skills.
- Highly organised with a natural ability to multitask under pressure.
- Ability to work effectively in a fast‑paced environment.
- Flexibility to work evenings and weekends.
Salary £19 per hour including service charge.
Benefits
- 50% off food and drink in our pubs for a table of up to 4 people.
- All service charge goes to our staff; tips are paid weekly in a digital tip jar.
- Access to a benefits platform with discounts on shopping, gyms, holidays, bars and restaurants.
- 24/7 health and wellbeing support and access to support lines.
- Celebration of your 1‑year anniversary with an overnight stay in the Cotswolds.
- Access to Stream, a financial wellbeing platform offering up to 50% of earnings in advance of payday.
- Employee referral scheme to earn more.
- Delicious staff meals on shift.
- Career progression opportunities and ongoing training.
Maitre D, 310-The Fat Badger - London employer: Public House
Contact Detail:
Public House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maitre D, 310-The Fat Badger - London
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with the menu, the layout, and the team. This way, when you walk in for an interview, you can show off your knowledge and passion for the place.
✨Tip Number 2
Practice your greeting and seating skills! Role-play with a friend or family member to nail that warm welcome. Remember, first impressions count, so make sure you come across as friendly and professional.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experience where you've handled guest complaints or tricky situations. This will demonstrate your ability to keep things calm and collected under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at The Fat Badger.
We think you need these skills to ace Maitre D, 310-The Fat Badger - London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight your previous experience in a senior host or Maître D' role. We love seeing how your background aligns with our needs, so be specific about your achievements and skills that relate to the job.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your application. Use clear language and structure your thoughts well, as this reflects how you’ll communicate with our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Public House
✨Know the Venue Inside Out
Before your interview, make sure you know everything about 310-The Fat Badger. Familiarise yourself with their menu, atmosphere, and any recent events or changes. This shows genuine interest and helps you answer questions more confidently.
✨Showcase Your People Skills
As a Maitre D', you'll be the face of the venue. During the interview, demonstrate your communication skills and ability to handle difficult situations. Share examples from your past experiences where you turned a negative guest experience into a positive one.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you handle pressure. Think of specific instances where you successfully managed multiple tasks at once, especially during busy times. Practising these scenarios can help you articulate your thought process clearly.
✨Emphasise Team Collaboration
Highlight your experience working with front of house teams. Discuss how you foster a positive atmosphere and ensure smooth service. Mention any strategies you've used to keep everyone informed and engaged during peak hours.