At a Glance
- Tasks: Be the friendly face of our venue, ensuring guests feel welcome and safe.
- Company: Join Public House Group, a vibrant collection of pubs and restaurants in London and the Cotswolds.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Flexible hours and a chance to work with a passionate team dedicated to exceptional service.
- Why this job: Make a real impact by creating memorable experiences for guests every day.
- Qualifications: Previous experience in hospitality or security, with a valid SIA Door Supervisor License.
The predicted salary is between 22000 - 28000 £ per year.
We are looking for an enthusiastic and customer focused Doorperson to join our team.
If you're passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we’d love to hear from you!
What you'll be doing as a Doorperson
- Act as the first point of contact for guests, providing a professional and welcoming presence while maintaining control of the venue entrance.
- Manage access to the venue by monitoring guest entry and exit, ensuring admission is in line with company policies and licensing requirements.
- Maintain a safe and secure environment by remaining vigilant, identifying potential risks and taking appropriate action to prevent incidents from escalating.
- Build positive relationships with guests while confidently managing challenging situations with professionalism, discretion and sound judgement.
- Monitor occupancy levels and support the management team in controlling capacity when required.
- Work closely with management and the front of house team to ensure the smooth flow of guests into and out of the venue.
- Conduct regular patrols of the entrance and surrounding areas to maintain security, cleanliness and a positive guest environment.
- Respond promptly and appropriately to incidents, disturbances or emergencies, escalating concerns to management or the relevant authorities where necessary.
- Assist in enforcing company policies, licensing conditions and health and safety procedures, ensuring compliance at all times.
About you, our new Doorperson
- Previous experience as a Doorperson, Security, or similar role within hospitality.
- Valid SIA Door Supervisor License
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexible approach to work.
About Us
Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.
Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.
At the heart of what we do is a commitment to craftsmanship, provenance and authenticity.
We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.
As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.
If you're passionate about providing excellent service and creating memorable experience for guests, we'd love to have you join the team!
Apply now and we'll take it from there!
Doorperson in London employer: Public House
As a leading Public House in the vibrant City of Westminster, we pride ourselves on fostering a dynamic work culture that values teamwork and excellence in luxury hospitality. Our Back of House Ops Lead will enjoy comprehensive benefits, including staff meals and wellness support, while also having ample opportunities for career advancement in a fast-paced and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Doorperson in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Public House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Public House
Don't be shy about reaching out to Public House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Doorperson in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Public House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Public House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
