At a Glance
- Tasks: Manage back-of-house operations, ensuring efficiency and organisation in a fast-paced environment.
- Company: Join Public House Group, a collection of pubs and restaurants committed to quality and authenticity.
- Benefits: Enjoy 50% off food, health support, discounts, and career progression opportunities.
- Other info: Flexible hours and a chance to work with passionate teams in luxury hospitality.
- Why this job: Shape the operational foundations of a new venue and thrive in a dynamic setting.
- Qualifications: Experience in BOH operations, logistics, and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you highly organised, reliable, and hands-on? We are on the lookout for a Back of House Manager to join our team! In this pivotal role, you’ll be the operational heartbeat behind the scenes, ensuring our back-of-house spaces run smoothly, efficiently, and to an exceptional standard. From mastering the intelligent use of limited storage space to coordinating all goods movement and leading our full waste management operation, you’ll be the person who keeps everything flowing seamlessly. This is a rare opportunity to shape the operational foundations of a brand-new opening. If you thrive in fast-paced environments, love building systems from scratch, and take pride in immaculate organisation, this one’s for you.
What's in it for you as a Back of House Manager:
- 50% off food and drink in our pubs for a table of up to 4 people.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
- 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
- Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
What you'll be doing as our Back of House Manager:
- Oversee all back‑of‑house areas to ensure they are clean, safe, organised and running efficiently.
- Optimise storage and space and create smart systems for dry goods, chilled produce, equipment and consumables in a space‑constrained property.
- Coordinate all deliveries and act as the main contact for goods‑in/goods‑out, checking, storing and rotating stock accurately.
- Lead waste management, set up and maintain recycling, waste segregation, contractor relationships and bin‑store standards.
- Support operational teams by working closely with kitchen, bar, events and building operations to meet daily and upcoming needs.
- Maintain compliance and safety specifically COSHH, manual handling, fire safety and all regulatory standards across BOH spaces.
- Drive pre‑opening readiness by building BOH systems from scratch, create procedures, support staff induction and ensure full operational readiness for launch.
About you, our new Back of House Manager:
- Experienced in BOH operations, logistics or facilities management, ideally in luxury hospitality or high-end F&B.
- Skilled in managing storage, goods movement and logistics in tight spaces.
- Strong working knowledge of waste management systems and recycling compliance.
- Pre-opening experience is highly desirable.
- Exceptionally organised with strong attention to detail.
- Hands-on, solutions-focused and confident communicator with suppliers, contractors and internal teams.
- Knowledgeable in health & safety (COSHH, manual handling, fire safety).
- Proficient in Microsoft Office and operational management tools.
- Flexible with availability across mornings, evenings and weekends when required.
About Us:
Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.
Back Office Manager in London employer: Public House
Public House Group is an exceptional employer that values its team members by offering a supportive work culture and numerous benefits, including 50% off food and drink, access to health and wellbeing support, and career progression opportunities. As a Back of House Manager, you'll play a crucial role in shaping the operational foundations of our new venue while enjoying delicious staff meals and the chance to celebrate your milestones with unique rewards. Join us in creating spaces that reflect quality and authenticity, all while being part of a dynamic and fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Back Office Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes them tick and be ready to share how your skills align with their mission. This shows you’re not just another candidate but someone genuinely interested in being part of their team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to back-of-house operations. Think about specific examples from your past experience that highlight your organisational skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Public House Group!
We think you need these skills to ace Back Office Manager in London
Some tips for your application 🫡
Show Your Organisational Skills:As a Back Office Manager, being organised is key! Make sure your application highlights your ability to manage space and systems effectively. Use examples from your past experiences to showcase how you've kept things running smoothly.
Tailor Your Application:We want to see how you fit into our team! Customise your CV and cover letter to reflect the specific skills and experiences that match the job description. This shows us you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your relevant experience and skills without fluff – we want to know what you can bring to the table!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for.
How to prepare for a job interview at Public House
✨Know Your Back of House Operations
Familiarise yourself with the key responsibilities of a Back Office Manager. Understand the ins and outs of logistics, storage optimisation, and waste management systems. Being able to discuss specific strategies you've used in past roles will show your expertise and readiness for this position.
✨Showcase Your Organisational Skills
Prepare examples that highlight your exceptional organisational abilities. Think about times when you successfully managed tight spaces or created efficient systems. This role is all about keeping things running smoothly, so demonstrating your knack for organisation will be crucial.
✨Communicate Confidently
As a Back Office Manager, you'll need to liaise with various teams and suppliers. Practice articulating your thoughts clearly and confidently. Role-play common scenarios you might face in the job, such as coordinating deliveries or discussing compliance standards, to showcase your communication skills.
✨Be Ready to Discuss Compliance Knowledge
Brush up on your knowledge of health and safety regulations, especially COSHH and fire safety. Be prepared to discuss how you've ensured compliance in previous roles. This will demonstrate your commitment to maintaining high standards in back-of-house operations.
