Back of House Manager in London

Are you highly organised, reliable, and hands-on? We are on the lookout for a Back of House Manager to join our team! In this pivotal role, you’ll be the operational heartbeat behind the scenes, ensuring our back-of-house spaces run smoothly, efficiently, and to an exceptional standard. From mastering the intelligent use of limited storage space to coordinating all goods movement and leading our full waste management operation, you’ll be the person who keeps everything flowing seamlessly. This is a rare opportunity to shape the operational foundations of a brand-new opening. If you thrive in fast-paced environments, love building systems from scratch, and take pride in immaculate organisation, this one’s for you.

What's in it for you as a Back of House Manager:

• 50% off food and drink in our pubs for a table of up to 4 people.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
• Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn more with our employee referral scheme.
• Delicious staff meals on shift.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.

What you'll be doing as our Back of House Manager:

• Oversee all back-of-house areas to ensure they are clean, safe, organised and running efficiently.
• Optimise storage and space and create smart systems for dry goods, chilled produce, equipment and consumables in a space-constrained property.
• Coordinate all deliveries and act as the main contact for goods-in/goods-out, checking, storing and rotating stock accurately.
• Lead waste management, set up and maintain recycling, waste segregation, contractor relationships and bin-store standards.
• Support operational teams by working closely with kitchen, bar, events and building operations to meet daily and upcoming needs.
• Maintain compliance and safety specifically COSHH, manual handling, fire safety and all regulatory standards across BOH spaces.
• Drive pre-opening readiness by building BOH systems from scratch, create procedures, support staff induction and ensure full operational readiness for launch.

About you, our new Back of House Manager:

• Experienced in BOH operations, logistics or facilities management, ideally in luxury hospitality or high-end F&B.
• Skilled in managing storage, goods movement and logistics in tight spaces.
• Strong working knowledge of waste management systems and recycling compliance.
• Pre-opening experience is highly desirable.
• Exceptionally organised with strong attention to detail.
• Hands-on, solutions-focused and confident communicator with suppliers, contractors and internal teams.
• Knowledgeable in health & safety (COSHH, manual handling, fire safety).
• Proficient in Microsoft Office and operational management tools.
• Flexible with availability across mornings, evenings and weekends when required.

Compensation: Competitive salary