At a Glance
- Tasks: Lead daily operations and inspire a high-performing team in a vibrant gastro pub.
- Company: Join the Public House Group, known for quality food and exceptional service.
- Benefits: Enjoy 50% off food, access to tips weekly, and health support anytime.
- Other info: Great career progression opportunities and delicious staff meals on shift.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in restaurant management and a passion for customer service.
The predicted salary is between 40000 - 45000 £ per year.
We’re seeking an exceptional and passionate Assistant General Manager to join our team! As Assistant General Manager, you’ll work side-by-side with the General Manager to oversee the daily operations of a vibrant, high-volume gastro pub.
Salary: Base Salary £40,000 - £45,000 per Annum + Service charge circa £12,000 per annum
What's in it for you as an Assistant General Manager:
- 50% off food and drink in our pubs for up to 4 people
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
- Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More
- 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year anniversary with an overnight stay in the Cotswolds, On us!
- Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
What you'll be doing as an Assistant General Manager:
- Oversee daily restaurant operations, ensuring seamless service and efficiency.
- Recruit, train, and inspire a high-performing team to deliver exceptional guest experiences.
- Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations.
- Control budgets, manage costs, and work towards meeting revenue targets.
- Act as a visible leader, building relationships with guests and handling feedback professionally.
- Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth.
About you, our new Assistant General Manager:
- Proven experience as an AGM, Restaurant Manager or similar
- Ideally you will have previous experience in fine dining or high end restaurants
- Strong leadership skills with the ability to motivate, manage and develop a diverse team.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and make decisions under pressure.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexibility to work evenings, weekends, and holidays as needed.
About us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce. If you're passionate about providing excellent service, great leadership and creating memorable experiences for guests, we'd love to have you join the team at The Hero! Apply now and we'll take it from there.
Assistant General Manager in London employer: Public House
As a leading Public House in the vibrant City of Westminster, we pride ourselves on fostering a dynamic work culture that values teamwork and excellence in luxury hospitality. Our Back of House Ops Lead will enjoy comprehensive benefits, including staff meals and wellness support, while also having ample opportunities for career advancement in a fast-paced and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Public House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Public House
Don't be shy about reaching out to Public House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Public House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Public House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
