At a Glance
- Tasks: Lead the bar team, ensuring smooth service and creating memorable guest experiences.
- Company: The Hero - a vibrant bar in London with a welcoming atmosphere.
- Benefits: Earn £17.50/hour, enjoy 50% off food and drink, and access health support.
- Other info: Great career progression opportunities and flexible working hours.
- Why this job: Join a dynamic team and inspire others while crafting exceptional drinks.
- Qualifications: Experience in busy bars, strong leadership skills, and a passion for customer service.
The predicted salary is between 17.5 - 17.5 £ per hour.
At The Hero, we pride ourselves on providing a welcoming, vibrant atmosphere where guests can enjoy great drinks, delicious food, and exceptional service.
Responsibilities:
- Support the bar team, overseeing daily bar operations, ensuring smooth service at pace, while maintaining high standards.
- Inspire and support our bartenders, ensuring they deliver excellent customer service and maintain a positive work environment.
- Create a welcoming atmosphere and memorable experiences for our guests.
- Monitor stock levels, keep track of usage and place orders when required.
- Mentor and train bar staff to improve their skills and provide them with opportunities to grow within the company.
- Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth.
Qualifications:
- Proven experience working in a busy fast paced bar environment.
- Advantageous if you have previous experience in fine dining or high end restaurants.
- Strong leadership skills with the ability to motivate, manage and develop a diverse team.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work in a fast‑paced environment and make decisions under pressure.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexibility to work evenings, weekends, and holidays as needed.
- Previous experience in a high‑end and high‑volume establishment is highly advantageous.
Benefits:
- Salary – £17.50 per hour including service charge.
- 50% off food and drink in our pubs for a table of up to 4 people.
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
- Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
- 24/7 Health and wellbeing support, access support lines anytime for your mental, physical and financial health.
- Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
Head Bartender, The Hero - Bar - London employer: Public House
At The Hero, we are committed to fostering a dynamic and inclusive work environment where our team members can thrive. With competitive pay, generous discounts, and a strong focus on employee wellbeing, we offer numerous opportunities for personal and professional growth. Join us in creating memorable experiences for our guests while enjoying a supportive culture that values your contributions and encourages your development.
StudySmarter Expert Advice🤫
We think this is how you could land Head Bartender, The Hero - Bar - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Public House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Public House
Don't be shy about reaching out to Public House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Bartender, The Hero - Bar - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Public House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Public House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
