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- Tasks: Lead and motivate a dynamic front-of-house team while ensuring exceptional guest experiences.
- Company: Join the vibrant Public House Group, known for its welcoming pubs and strong team culture.
- Benefits: Enjoy 50% off food and drink, access to health support, and career progression opportunities.
- Other info: Hands-on role with excellent growth potential and a supportive work environment.
- Why this job: Shape the success of our pubs and make a real impact in the hospitality industry.
- Qualifications: Proven experience in senior management within hospitality and a passion for community engagement.
The predicted salary is between 30000 - 40000 £ per year.
Public House Group was founded following the launch of our first site, The Pelican in Notting Hill. Since then, we’ve opened The Bull in Charlbury, The Hero in Maida Vale, The Fat Badger in Notting Hill, and our newest project, The Hart in Marylebone. At Public House Group, we’re proud of our culture, our teams, and the welcoming spaces we create every day. We’re seeking an experienced Manager to join our group and play a key role in shaping the success of one of our pubs.
What’s in it for you as a General Manager:
- 50% off food and drink in our pubs for a table of up to 4 people
- Every penny of service charge goes to the people who work in The Bull, including our kitchen team.
- Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
- 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical, and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in one of our rooms at The Bull.
- Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
What you’ll be doing as a General Manager:
- Developing, leading and motivating the front-of-house team.
- Responsible for recruiting, training, and retaining a high-performing team.
- Provide ongoing coaching and support to ensure high levels of guest experience and team performance.
- Ensure an exceptional guest experience by maintaining high venue and service standards.
- Manage the daily operations, from overseeing stock control and ordering, to ensuring health and safety standards are exceeded.
- Drive sales and profitability by monitoring budgets, optimizing costs, and implementing effective strategies.
- Maintain excellent relationships with suppliers and the local community.
- This role requires a hands-on approach to management, with the ability to lead from the front. 85% of your time will be spent front of house with the team and guests.
- Must be able to work evenings, weekends, and bank holidays as required.
What we would like to see in our General Manager:
- Proven experience in a people led senior management role within hospitality.
- A natural leader who can motivate and develop teams of varying age and experience.
- A hands-on manager with a keen eye for detail and a complete commitment to service and standard excellence.
- Strong financial and business acumen with experience managing budgets and driving profitability.
- A passion for local food, drink, and community engagement.
Compensation: Competitive salary
General Manager employer: Public House
Contact Detail:
Public House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current or former employees of Public House Group. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences leading teams and creating memorable guest experiences. Remember, they want to see the real you, so be authentic and engaging!
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle various scenarios in a pub setting, like managing a busy night or resolving a guest complaint. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Public House Group family. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about creating exceptional guest experiences and leading a fantastic team.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your relevant experience in managing teams, driving profitability, and maintaining high service standards. We love seeing how your background fits with our culture!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who can lead from the front, so let us know what makes you unique and how you can contribute to our welcoming spaces.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Public House
✨Know Your Pubs
Before the interview, do your homework on Public House Group and its venues. Familiarise yourself with their unique offerings, like The Pelican and The Bull. This shows genuine interest and helps you connect your experience to their specific culture and values.
✨Showcase Your Leadership Style
As a General Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed teams in the past. Be ready to discuss your hands-on approach and how you ensure high service standards while maintaining a positive work environment.
✨Financial Savvy is Key
Brush up on your financial management skills. Be prepared to discuss how you've managed budgets and driven profitability in previous roles. Highlight any strategies you've implemented that resulted in cost optimisation or increased sales.
✨Engage with the Community
Public House Group values community engagement, so think about how you've built relationships with local suppliers or contributed to community initiatives. Share your passion for local food and drink, and how you can enhance the pub's connection with its neighbourhood.