At a Glance
- Tasks: Be the welcoming face of our restaurant and ensure guests have a memorable experience.
- Company: Join a vibrant venue known for its exceptional hospitality and atmosphere.
- Benefits: Enjoy 50% off food, tips paid weekly, and access to health support.
- Other info: Great career progression opportunities and delicious staff meals on shift.
- Why this job: Make a real impact on guest experiences in a fast-paced, fun environment.
- Qualifications: Experience in hospitality and a passion for people and service.
The predicted salary is between 39680 - 39680 £ per year.
As Head Maître D', you will be the first impression and final farewell for every guest. Your role is to orchestrate a seamless welcome, manage the flow of service from the front, and work closely with the restaurant team to ensure a smooth, memorable experience for each guest.
Responsibilities:
- Act as the face of the venue, warmly greeting and seating guests with professionalism and flair.
- Handle guest enquiries and complaints with discretion, empathy, and swift resolution.
- Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast paced environment.
- Manage waitlists during peak times and keep guests informed of wait times.
- Collaborate with the front of house team to ensure a smooth dining experience for all guests.
Qualifications:
- Previous experience in a senior host or Maître D' role in a premium or high-volume venue.
- Genuinely passionate about people, food, and hospitality.
- Excellent communication and interpersonal skills.
- Highly organised with a natural ability to multitask under pressure.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work evenings and weekends.
Salary: £19 per hour including service charge.
Benefits:
- 50% off food and drink in our pubs for a table of up to 4 people.
- All service charge goes to our staff; tips are paid weekly in a digital tip jar.
- Access to a benefits platform with discounts on shopping, gyms, holidays, bars and restaurants.
- 24/7 health and wellbeing support and access to support lines.
- Celebration of your 1-year anniversary with an overnight stay in the Cotswolds.
- Access to Stream, a financial wellbeing platform offering up to 50% of earnings in advance of payday.
- Employee referral scheme to earn more.
- Delicious staff meals on shift.
- Career progression opportunities and ongoing training.
Maitre D, 310-The Fat Badger - London in City of Westminster employer: Public House
Contact Detail:
Public House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maitre D, 310-The Fat Badger - London in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Fat Badger and soak in the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your people skills! As a Maitre D', you'll be the face of the restaurant. Role-play common scenarios with friends or family, like handling guest complaints or managing waitlists. This will help you feel more confident and prepared for those tricky situations.
✨Tip Number 3
Network like a pro! Reach out to current or former staff at The Fat Badger on social media. Ask them about their experiences and any tips they might have. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at StudySmarter and The Fat Badger. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Maitre D, 310-The Fat Badger - London in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight your previous experience in a senior host or Maître D' role. We love seeing how your background aligns with our needs, so be specific about your achievements and skills that relate to the job.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your application. Use clear language and structure your thoughts well, as this reflects your communication skills, which are key for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Public House
✨Know the Venue Inside Out
Before your interview, make sure you know everything about 310-The Fat Badger. Familiarise yourself with their menu, atmosphere, and any recent events or changes. This shows genuine interest and helps you answer questions more confidently.
✨Showcase Your People Skills
As a Maitre D', you'll be the face of the venue. During the interview, demonstrate your communication skills by engaging warmly with the interviewer. Share examples of how you've handled guest complaints or created memorable experiences in past roles.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you manage stress and multitask in a busy environment. Think of specific situations where you successfully juggled multiple responsibilities and kept a calm demeanour. This will highlight your ability to thrive under pressure.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the team dynamics, training opportunities, or how they handle peak times. This not only shows your enthusiasm but also gives you a better understanding of the role and the restaurant's culture.