At a Glance
- Tasks: Lead a vibrant bar team, ensuring smooth service and creating memorable guest experiences.
- Company: The Hero - a lively bar in London with a focus on exceptional service.
- Benefits: Earn £17.50/hour, enjoy 50% off food and drink, and access weekly tips.
- Other info: Great career progression, ongoing training, and 24/7 health support available.
- Why this job: Join a dynamic team and inspire others while crafting unforgettable moments for guests.
- Qualifications: Experience in fast-paced bars, strong leadership skills, and a passion for customer service.
The predicted salary is between 36400 - 36400 £ per year.
At The Hero, we pride ourselves on providing a welcoming, vibrant atmosphere where guests can enjoy great drinks, delicious food, and exceptional service.
Responsibilities:
- Support the bar team, overseeing daily bar operations, ensuring smooth service at pace, while maintaining high standards.
- Inspire and support our bartenders, ensuring they deliver excellent customer service and maintain a positive work environment.
- Create a welcoming atmosphere and memorable experiences for our guests.
- Monitor stock levels, keep track of usage and place orders when required.
- Mentor and train bar staff to improve their skills and provide them with opportunities to grow within the company.
- Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth.
Qualifications:
- Proven experience working in a busy fast paced bar environment.
- Advantageous if you have previous experience in fine dining or high end restaurants.
- Strong leadership skills with the ability to motivate, manage and develop a diverse team.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work in a fast‑paced environment and make decisions under pressure.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexibility to work evenings, weekends, and holidays as needed.
- Previous experience in a high‑end and high‑volume establishment is highly advantageous.
Benefits:
- Salary – £17.50 per hour including service charge.
- 50% off food and drink in our pubs for a table of up to 4 people.
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
- Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
- 24/7 Health and wellbeing support, access support lines anytime for your mental, physical and financial health.
- Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
Head Bartender, The Hero - Bar - London in City of Westminster employer: Public House
At The Hero, we are committed to fostering a dynamic and inclusive work environment where our team members can thrive. With competitive pay, generous discounts, and a strong focus on employee wellbeing, we offer numerous opportunities for personal and professional growth. Join us in creating memorable experiences for our guests while enjoying a supportive culture that values your contributions and encourages your development.
StudySmarter Expert Advice🤫
We think this is how you could land Head Bartender, The Hero - Bar - London in City of Westminster
✨Tip Number 1
Get to know the bar scene in London! Visit local bars, chat with bartenders, and soak up the atmosphere. This not only helps you understand what makes a great bar but also gives you a chance to network and make connections that could lead to job opportunities.
✨Tip Number 2
When you apply for the Head Bartender position, don’t just send your CV. Reach out directly to The Hero’s management team via our website or social media. A personal touch can make all the difference and shows your enthusiasm for the role!
✨Tip Number 3
Prepare for your interview by thinking about how you can inspire and support a team. Have examples ready of how you've mentored others in the past. This will show that you’re not just about making great drinks, but also about creating a positive work environment.
✨Tip Number 4
Stay flexible and open-minded! The bar industry is fast-paced and ever-changing. Show that you can adapt to new ideas and challenges, especially when it comes to enhancing guest experiences. This attitude will set you apart from other candidates.
We think you need these skills to ace Head Bartender, The Hero - Bar - London in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for bartending shine through! We want to see your enthusiasm for creating memorable experiences and delivering exceptional customer service. Share a story or two that highlights your love for the industry.
Tailor Your CV:Make sure your CV is tailored to the Head Bartender role at The Hero. Highlight your experience in fast-paced environments and any leadership roles you've had. We’re looking for someone who can inspire and support our team, so don’t be shy about showcasing your skills!
Be Authentic:We appreciate authenticity, so be yourself in your application! Use a friendly tone and let your personality come through. This helps us get a sense of who you are and how you’d fit into our vibrant atmosphere at The Hero.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing team!
How to prepare for a job interview at Public House
✨Know Your Cocktails
Brush up on your cocktail knowledge before the interview. Be ready to discuss your favourite drinks, how to make them, and any unique twists you might add. This shows your passion for bartending and your ability to create memorable experiences for guests.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a busy bar environment. Highlight times when you motivated staff or resolved conflicts. This will demonstrate your strong leadership skills and your ability to inspire others, which is crucial for the Head Bartender role.
✨Emphasise Customer Service
Be ready to share stories that showcase your commitment to exceptional customer service. Discuss how you've gone above and beyond for guests in the past, as this aligns perfectly with The Hero's focus on creating a welcoming atmosphere.
✨Bring Ideas to the Table
Think about innovative ideas you could implement to enhance the guest experience at The Hero. Whether it's a new drink special or a themed event, showing that you're proactive and creative will impress the management team and demonstrate your commitment to driving business growth.
