General Manager in City of Westminster

General Manager in City of Westminster

City of Westminster Full-Time 30000 - 40000 £ / year (est.) No home office possible
Public House

At a Glance

  • Tasks: Lead and motivate a dynamic front-of-house team while ensuring exceptional guest experiences.
  • Company: Join the vibrant Public House Group, known for its welcoming pubs and strong team culture.
  • Benefits: Enjoy 50% off food and drink, access to tips weekly, and extensive health support.
  • Other info: Career progression opportunities and delicious staff meals on shift await you!
  • Why this job: Shape the success of our pubs and make a real impact in the hospitality industry.
  • Qualifications: Proven experience in senior management within hospitality and a passion for community engagement.

The predicted salary is between 30000 - 40000 £ per year.

Public House Group was founded following the launch of our first site, The Pelican in Notting Hill. Since then, we’ve opened The Bull in Charlbury, The Hero in Maida Vale, The Fat Badger in Notting Hill, and our newest project, The Hart in Marylebone. At Public House Group, we’re proud of our culture, our teams, and the welcoming spaces we create every day. We’re seeking an experienced Manager to join our group and play a key role in shaping the success of one of our pubs.

What’s in it for you as a General Manager:

  • 50% off food and drink in our pubs for a table of up to 4 people
  • Every penny of service charge goes to the people who work in The Bull, including our kitchen team.
  • Access your tips weekly in your digital tip jar.
  • Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
  • 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical, and financial health.
  • Celebrate your 1-year work anniversary with an overnight stay in one of our rooms at The Bull.
  • Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
  • Earn more with our employee referral scheme.
  • Delicious staff meals on shift.
  • Career progression opportunities, ongoing training to develop yourself personally and professionally.

What you’ll be doing as a General Manager:

  • Developing, leading and motivating the front-of-house team.
  • Responsible for recruiting, training, and retaining a high-performing team.
  • Provide ongoing coaching and support to ensure high levels of guest experience and team performance.
  • Ensure an exceptional guest experience by maintaining high venue and service standards.
  • Manage the daily operations, from overseeing stock control and ordering, to ensuring health and safety standards are exceeded.
  • Drive sales and profitability by monitoring budgets, optimizing costs, and implementing effective strategies.
  • Maintain excellent relationships with suppliers and the local community.
  • This role requires a hands-on approach to management, with the ability to lead from the front. 85% of your time will be spent front of house with the team and guests.
  • Must be able to work evenings, weekends, and bank holidays as required.

What we would like to see in our General Manager:

  • Proven experience in a people led senior management role within hospitality.
  • A natural leader who can motivate and develop teams of varying age and experience.
  • A hands-on manager with a keen eye for detail and a complete commitment to service and standard excellence.
  • Strong financial and business acumen with experience managing budgets and driving profitability.
  • A passion for local food, drink, and community engagement.

Compensation: Competitive salary

General Manager in City of Westminster employer: Public House

At Public House Group, we pride ourselves on fostering a vibrant and inclusive work culture that values our teams and the unique spaces we create. As a General Manager, you will enjoy a competitive package, extensive employee benefits including 50% off food and drink, access to health and wellbeing support, and opportunities for career progression through ongoing training. Join us in shaping memorable experiences in our welcoming pubs located in some of London's most charming neighbourhoods.
Public House

Contact Detail:

Public House Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in City of Westminster

✨Tip Number 1

Get to know the company culture! Before your interview, spend some time in one of their pubs. Chat with the staff and customers to get a feel for the vibe. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Prepare some questions that show your passion for hospitality and community engagement. Ask about their approach to local sourcing or how they maintain high service standards. This not only demonstrates your knowledge but also your commitment to their values.

✨Tip Number 3

Practice your leadership stories! Think of specific examples where you've motivated a team or improved guest experiences. Being able to share these anecdotes will highlight your hands-on management style and your ability to drive sales and profitability.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. And remember, apply through our website for the best chance!

We think you need these skills to ace General Manager in City of Westminster

Leadership Skills
Team Motivation
Recruitment and Training
Guest Experience Management
Operational Management
Stock Control
Health and Safety Standards
Financial Acumen
Budget Management
Sales Strategy Implementation
Supplier Relationship Management
Community Engagement
Attention to Detail
Hands-on Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about creating exceptional guest experiences and leading a fantastic team.

Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your relevant experience in managing teams, driving profitability, and maintaining high service standards. We love seeing how your background fits with our culture!

Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who can lead from the front, so let us know what makes you unique and how you connect with people.

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!

How to prepare for a job interview at Public House

✨Know the Company Inside Out

Before your interview, take some time to research Public House Group and its venues. Familiarise yourself with their culture, values, and recent developments. This will not only show your genuine interest but also help you tailor your answers to align with their mission.

✨Showcase Your Leadership Skills

As a General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare specific examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved guest experiences. Highlight your hands-on approach and how it has positively impacted your previous workplaces.

✨Be Ready to Discuss Financial Acumen

Since the role involves managing budgets and driving profitability, be prepared to discuss your experience with financial management. Bring examples of how you've optimised costs or increased sales in previous roles. This will show that you understand the business side of hospitality.

✨Engage with Community and Local Culture

Public House Group values community engagement, so be ready to talk about your passion for local food and drink. Share any initiatives you've been involved in that fostered community relationships or enhanced guest experiences. This will demonstrate that you’re not just about profits, but also about creating a welcoming space.

General Manager in City of Westminster
Public House
Location: City of Westminster

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