At a Glance
- Tasks: Manage back-of-house operations, ensuring efficiency and organisation in a fast-paced environment.
- Company: Join a dynamic team in luxury hospitality with a focus on excellence.
- Benefits: 50% off food, health support, discounts, and career progression opportunities.
- Other info: Enjoy delicious staff meals and celebrate your milestones with special rewards.
- Why this job: Shape the operational foundations of a brand-new opening and make a real impact.
- Qualifications: Experience in BOH operations, logistics, and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you highly organised, reliable, and hands-on? We are on the lookout for a Back of House Manager to join our team! In this pivotal role, you’ll be the operational heartbeat behind the scenes, ensuring our back-of-house spaces run smoothly, efficiently, and to an exceptional standard. From mastering the intelligent use of limited storage space to coordinating all goods movement and leading our full waste management operation, you’ll be the person who keeps everything flowing seamlessly. This is a rare opportunity to shape the operational foundations of a brand-new opening. If you thrive in fast-paced environments, love building systems from scratch, and take pride in immaculate organisation, this one’s for you.
What's in it for you as a Back of House Manager:
- 50% off food and drink in our pubs for a table of up to 4 people.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
- 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
- Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
What you'll be doing as our Back of House Manager:
- Oversee all back-of-house areas to ensure they are clean, safe, organised and running efficiently.
- Optimise storage and space and create smart systems for dry goods, chilled produce, equipment and consumables in a space-constrained property.
- Coordinate all deliveries and act as the main contact for goods-in/goods-out, checking, storing and rotating stock accurately.
- Lead waste management, set up and maintain recycling, waste segregation, contractor relationships and bin-store standards.
- Support operational teams by working closely with kitchen, bar, events and building operations to meet daily and upcoming needs.
- Maintain compliance and safety specifically COSHH, manual handling, fire safety and all regulatory standards across BOH spaces.
- Drive pre-opening readiness by building BOH systems from scratch, create procedures, support staff induction and ensure full operational readiness for launch.
About you, our new Back of House Manager:
- Experienced in BOH operations, logistics or facilities management, ideally in luxury hospitality or high-end F&B.
- Skilled in managing storage, goods movement and logistics in tight spaces.
- Strong working knowledge of waste management systems and recycling compliance.
- Pre-opening experience is highly desirable.
- Exceptionally organised with strong attention to detail.
- Hands-on, solutions-focused and confident communicator with suppliers, contractors and internal teams.
- Knowledgeable in health & safety (COSHH, manual handling, fire safety).
- Proficient in Microsoft Office and operational management tools.
- Flexible with availability across mornings, evenings and weekends when required.
Compensation: Competitive salary
Back Office Manager in City of Westminster employer: Public House
Join a dynamic and supportive team as a Back of House Manager, where your organisational skills will be valued in a fast-paced, luxury hospitality environment. Enjoy a range of benefits including generous discounts, health and wellbeing support, and opportunities for career progression, all while shaping the operational foundations of a brand-new venue. With a focus on employee development and a culture that celebrates achievements, this is an excellent opportunity for those looking to make a meaningful impact in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Back Office Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Public House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Public House
Don't be shy about reaching out to Public House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Back Office Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Public House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Public House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
