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- Tasks: Greet guests, assist with menu choices, and ensure a fantastic dining experience.
- Company: High-end neighbourhood restaurant in West London with a vibrant atmosphere.
- Benefits: Starting salary of £12.21 per hour, 50% off food, and access to health support.
- Why this job: Join a dynamic team and thrive in a fast-paced, customer-focused environment.
- Qualifications: Positive attitude, excellent communication skills, and previous hospitality experience preferred.
- Other info: Career progression opportunities and delicious staff meals on shift.
The predicted salary is between 10 - 15 £ per hour.
We are looking for experienced, customer-focused waiting staff to join our waiting team for a high-end neighbourhood restaurant in West London. If you are passionate about hospitality and seeking an opportunity to thrive in a dynamic environment, we’d love to hear from you!
Salary: Starting £12.21 per hour + Service charge
What’s in it for you as Waiting team:
- 50% off food and drink in our pubs for a table of up to 4 people
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
- Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
- 24/7 Health and wellbeing support, access support lines anytime for your mental, physical and financial health.
- Access to Wage stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
A snapshot of what you’ll be doing:
- Front of house: Greet guests warmly and ensure they feel welcome offering assistance with menu choices and special requests.
- Food & drink knowledge: Have a good understanding of the menu, including ingredients and preparation methods, to provide recommendations and answer customer queries.
- Proactively check on guests during their meal to ensure guest satisfaction and address any issue that may arise.
- Collaborative teamwork: Work closely with kitchen staff, bartenders and other team members to ensure an efficient service.
About you, our new Waiting team member:
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexible approach to work.
- Previous experience in a high-end and high-volume establishment is highly advantageous.
Click apply and we’ll take it from there!
Waiting Staff in London employer: Public House Head Office
Contact Detail:
Public House Head Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff in London
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a drink. This way, you can chat about your experience and show that you're genuinely interested in their atmosphere and menu.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to brush up on how you'd greet guests and handle tricky situations. The more comfortable you are, the better you'll shine during the interview.
✨Tip Number 3
Show off your passion for hospitality! When you talk about your previous experiences, highlight specific moments where you went above and beyond for customers. This will demonstrate your commitment to exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Waiting Staff in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your customer service skills and how you’ve made guests feel special in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience in high-end restaurants and any specific skills that match what we’re looking for, like teamwork and communication.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Public House Head Office
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the restaurant's menu. Understand the ingredients, preparation methods, and any special dishes. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for guests. This will demonstrate your passion for hospitality and your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork
Since collaboration is key in a restaurant setting, be ready to discuss how you work well with others. Share specific instances where you successfully collaborated with kitchen staff or fellow waiters to enhance the dining experience for guests.
✨Bring a Positive Attitude
A friendly and positive attitude can go a long way in the hospitality industry. During your interview, let your personality shine through. Smile, engage with your interviewers, and express your enthusiasm for joining their team. It’s all about creating that welcoming vibe!
