Restaurant Manager, The Hero - Restaurant - London

We are looking for a hands-on, dynamic and passionate Restaurant Manager to join our fantastic team at The Hero. This is an exciting opportunity for an individual with strong leadership skills, a passion for the hospitality industry, and a commitment to creating memorable experiences for our guests. If you're a natural leader with a flair for creating memorable moments and managing a high-energy venue, we'd love to hear from you!

Salary: £35,000 per annum

Service charge: Earn an extra circa £15,000 per annum

What's in it for you as a Restaurant Manager:

• 50% off food and drink in our pubs for a table of up to 4 people.
• Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
• Access your tips weekly in your digital tip jar.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants and more.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
• Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn more with our employee referral scheme.
• Delicious staff meals on shift.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.

What you'll be doing as a Restaurant Manager:

• Maintain a high level of service and ensure guests feel genuinely welcomed.
• Oversee daily operations including reservations, floor management, and service delivery.
• Work closely with the Head Chef and management team to deliver a smooth, efficient service.
• Support, train, and motivate staff to provide excellent service and maintain a positive and productive work environment.
• Ensure the restaurant complies with all conditions of the license, policy and legislation, including health and safety, and maintains a clean and safe environment.
• Monitor quality, presentation, and overall guest satisfaction, working closely with the team to maintain high standards and support your team during a busy service.

About you, our new Restaurant Manager:

• Proven experience in a leadership role in the hospitality industry.
• Ideally have previous experience in a high-end venue or fine dining.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and make decisions under pressure.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexibility to work evenings, weekends, and holidays as needed.

About Us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

If you're passionate about providing excellent service, great leadership and creating memorable experiences for guests, we'd love to have you join the team at The Fat Badger! Apply now and we'll take it from there.