Head Waiter, The Horses - London

We are seeking a talented and passionate Head Waiter/Waitress to join our new opening, The Horses! Opening in August 2026, The Horses will bring a fresh hospitality offering to Farringdon. Set within a building that has long been part of the local community, the venue will combine a pub atmosphere with exceptional dining, quality drinks, and attentive service across multiple floors.

We are building a team that prides itself on delivering authentic hospitality, who are collaborative and create a genuinely warm, welcoming environment for every guest. This is an opportunity to join a new opening and help shape the venue from day one, becoming part of a business that values quality, teamwork, and a shared passion for great service.

Salary: up to £13.50 per hour plus service charge (Earn up to £19.00 per hour)

What's in it for you as a Head Waiter/Waitress:

• 50% off food and drink in our pubs for a table of up to 4 people.
• Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
• Access your tips weekly in your digital tip jar.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants and more.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
• Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn more with our employee referral scheme.
• Delicious staff meals on shift.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.

A snapshot of what you'll be doing:

• Front of House: Greet guests warmly and ensure they feel welcome offering assistance with menu choices and special requests.
• Food & drink knowledge: Have an excellent understanding of the menu, including ingredients and preparation methods, to provide recommendations and answer customer queries.
• Proactively check on guests during their meal to ensure guest satisfaction and address any issues that may arise.
• Collaborative teamwork: Work closely with kitchen staff, bartenders and other team members to ensure an efficient service.

About you, our new Head Waiter/Waitress:

• Ideally have previous experience as a Head Waiter/Waitress or in a supervisory role.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexible approach to work.

About Us: Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care. As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

Previous experience in a high-end and high-volume establishment is highly advantageous.

Click apply and we'll take it from there!