At a Glance
- Tasks: Deliver exceptional service and craft amazing cocktails for our guests.
- Company: Join the vibrant team at The Fat Badger, known for its friendly atmosphere.
- Benefits: Earn up to £19 per hour, enjoy 50% off food and drink, and access weekly tips.
- Other info: Opportunities for career growth and ongoing training in a fast-paced environment.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in hospitality, a passion for cocktails, and excellent communication skills.
The predicted salary is between 13 - 13 £ per hour.
We are looking for a Head Cocktail Waiter/Waitress to join our front of house team at The Fat Badger.
This vibrant venue offers exceptional dining and drinking experiences to our guests, with a relaxed and friendly atmosphere.
We take pride in serving high quality food and beverages, while delivering outstanding customer service.
- Salary - £13 per hour + Service charge (Earning up to £19 per hour)
- What's in it for you as Head Cocktail waiter/waitress at The Fat Badger:
- 50% off food and drink in our pubs for a table of up to 4 people.
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
- 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
- Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, on-going training to develop yourself personally and professionally.
- What you'll be doing as Head Cocktail Waiter/Waitress at The Fat Badger:
- Ensure guests’ needs are met and provide exceptional customer service throughout their visit.
- Collaborative teamwork, work closely with managers, bar tenders and other team members to ensure an efficient service.
- Demonstrate your passion for cocktails & drinks, including understanding ingredients and preparation methods, provide recommendations and answer customer queries.
- Maintain cleanliness of the bar and service area, proactively clear and service tables.
- Handle payments and operate the POS system.
About you, our new Head Cocktail Waiter/Waitress
- Have previous experience as a Head Waiter/Waitress or similar role in a fast paced Hospitality environment.
- Be passionate and care about the detail, love hospitality and enjoy what you do.
- Ideally have a strong wine knowledge.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Must be flexible to work weekends and evening shifts.
Previous experience in a high-end and high-volume establishment is preferable.
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Head Cocktail Waiter/Waitress in London employer: Public House group
At The Fat Badger, we pride ourselves on being an exceptional employer, offering a vibrant work environment where our team can thrive. With competitive pay, generous discounts, and a strong focus on employee wellbeing, including 24/7 support and career progression opportunities, we ensure that our staff feel valued and supported. Join us in creating memorable experiences for our guests while enjoying the benefits of a collaborative and friendly atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Head Cocktail Waiter/Waitress in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Public House group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Public House group
Don't be shy about reaching out to Public House group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Cocktail Waiter/Waitress in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Public House group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Public House group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
