At a Glance
- Tasks: Lead a vibrant team to create unforgettable guest experiences in a fast-paced pub environment.
- Company: Join the Public House Group, known for its commitment to quality and community.
- Benefits: Enjoy 50% off food and drink, weekly tips, and access to discounts on various services.
- Other info: Dynamic role with opportunities for personal and professional growth in a supportive environment.
- Why this job: Shape the future of hospitality while developing your leadership skills and career.
- Qualifications: Proven experience in hospitality management and a passion for people and service excellence.
The predicted salary is between 31500 - 38500 £ per year.
- General Manager, Public House
- London
We're looking for a General Manager who thrives in a fast-paced, vibrant environment and is ready to shape unforgettable guest experiences.
This is an exceptional opportunity for a proven leader to oversee all aspects of the business, driving operational excellence, delivering outstanding guest experiences, and fostering a high-performing team culture.
What's in it for you as a General Manager
50% off food and drink in our pubs for a table of up to 4 people.
Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.
- 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
- Access to Stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, on going training to develop yourself personally and professionally.
What you'll be doing as a General Manager
- Developing, Leading and motivating the front-of-house team;
- Responsible for recruiting, training, and retaining a high-performing team.
- Provide ongoing coaching and support to ensure high levels of guest experience and team performance.
- Ensure an exceptional guest experience by maintaining high venue and service standards.
- Manage the daily operations, from overseeing stock control and ordering, to ensuring health and safety standards are exceeded.
- Drive sales and profitability by monitoring budgets, optimizing costs, and implementing effective strategies.
- Maintain excellent relationships with suppliers and the local community.
This role requires a hands-on approach to management, with the ability to lead from the front. 85% of your time will be spent front of house with the team and guests.
- Must be able to work evenings, weekends, and bank holidays as required.
- What we would like to see a in our General Manager;
- Proven experience in a people led senior management role within hospitality.
- A natural leader who can motivate and develop teams of varying age and experience.
- A hands-on manager with a keen eye for detail and an complete commitment to service and standard excellence.
- Strong financial and business acumen with experience managing budgets and driving profitability.
- A passion for local food, drink, and community engagement.
Please note that the above is only an outline of the main role and responsibilities, full job description can be requested during the interview stages.
About Us
Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.
Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.
At the heart of what we do is a commitment to craftsmanship, provenance and authenticity.
We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.
As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.
Apply now and we'll take it from there.
#Generalmanager #Pubmanager #Hospitalityjobs
General Manager, Public House - London employer: Public House group
Join The Fat Badger, a vibrant public house in Greater London, where we pride ourselves on delivering exceptional service and fostering a collaborative work environment. As a Head Cocktail Waiter/Waitress, you'll enjoy competitive pay, tips, and a range of employee benefits, all while having the opportunity to grow your career in the dynamic hospitality industry. Our commitment to staff development and a supportive culture makes us an excellent employer for those passionate about cocktails and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager, Public House - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Public House group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Public House group
Don't be shy about reaching out to Public House group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager, Public House - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Public House group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Public House group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
