At a Glance
- Tasks: Create a warm welcome for guests and ensure an exceptional dining experience.
- Company: The Hart, a vibrant neighbourhood pub in Marylebone.
- Benefits: Earn up to £20 per hour, plus discounts and health support.
- Other info: Great career progression and ongoing training opportunities.
- Why this job: Join a fun team and make memorable experiences for guests every day.
- Qualifications: Previous hospitality experience and a friendly, positive attitude.
The predicted salary is between 13 - 20 £ per hour.
The Hart in Marylebone is seeking professional and personable Hosts to join the team. As a Host, you will create a warm and memorable welcome for every guest who walks through the doors. Located on the corner of Chiltern Street and Blandford Street, this neighbourhood pub offers exceptional dining and drinking experiences to our guests with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages while delivering outstanding customer service.
Salary: Up to £13 per hour + Service Charge (Earn up to £20 per hour)
Benefits:
- 50% off food and drink in our pubs for a table of up to 4 people
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
- Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants.
- 24/7 Health and wellbeing support, access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds, on us!
- Access to Wage stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
Responsibilities:
- Warmly welcome guests as they enter the restaurant, assist getting them seated promptly and efficiently.
- Provide excellent customer service by addressing guest inquiries, offering menu information and assisting with special requests.
- Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast-paced environment.
- Manage waitlists during peak times and manage expectations by keeping guests informed of wait times.
- Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests.
Qualifications:
- Previous experience as a Host or similar role within hospitality.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Flexible approach to work.
- Previous experience in a high-end and high-volume establishment is preferable.
- We’re looking for hosts with big personalities and a natural flair for making people feel welcome.
- If you’re confident, outgoing, and love creating great experiences for others, this is your chance to bring your energy and enthusiasm to a role where it really matters.
To join our incredible team and be a part of this new adventure, click apply and we’ll take it from there!
Host employer: Public House group
Join The Fat Badger, a vibrant public house in Greater London, where we pride ourselves on delivering exceptional service and fostering a collaborative work environment. As a Head Cocktail Waiter/Waitress, you'll enjoy competitive pay, tips, and a range of employee benefits, all while having the opportunity to grow your career in the dynamic hospitality industry. Our commitment to staff development and a supportive culture makes us an excellent employer for those passionate about cocktails and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Hart and soak up the atmosphere. This will help you understand what makes it special and give you some great talking points when you meet the team.
✨Tip Number 2
Show off your personality! As a Host, being personable is key. During your interview, let your natural charm shine through. Share stories that highlight your experience in creating memorable guest experiences.
✨Tip Number 3
Practice your communication skills! Since you'll be interacting with guests all day, brush up on how to engage with people. Role-play common scenarios with friends or family to build your confidence.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re looking for hosts with big personalities!
Tailor Your Application:Make sure to tailor your application to the role of Host. Highlight any previous experience in hospitality and focus on your customer service skills. We love seeing how your background aligns with what we do at The Hart!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all relevant information without rambling on too much!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click apply and we’ll take it from there!
How to prepare for a job interview at Public House group
✨Know the Venue
Before your interview, take some time to visit The Hart in Marylebone. Familiarise yourself with the atmosphere, menu, and overall vibe. This will not only help you feel more comfortable but also give you a chance to discuss specific aspects of the pub during your interview.
✨Showcase Your Personality
As a Host, your personality is key! Be sure to let your natural charm shine through during the interview. Share stories that highlight your experience in creating warm welcomes and memorable experiences for guests. Remember, they’re looking for someone with a big personality!
✨Demonstrate Team Spirit
Collaboration is crucial in a fast-paced environment like hospitality. Be prepared to discuss how you’ve worked effectively within a team in previous roles. Highlight any experiences where you’ve helped manage waitlists or communicated with colleagues to ensure a smooth dining experience.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Host. Prepare responses on how you would handle guest inquiries, special requests, or managing expectations during busy times. This will show your potential employer that you’re ready to tackle challenges head-on.
