At a Glance
- Tasks: Deliver exceptional service and craft amazing cocktails for our guests.
- Company: Join the vibrant team at The Fat Badger, known for its friendly atmosphere.
- Benefits: Earn up to £19 per hour, enjoy 50% off food and drink, and access weekly tips.
- Other info: Career growth opportunities and 24/7 health support available.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in hospitality, a passion for cocktails, and excellent communication skills.
The predicted salary is between 13 - 19 £ per hour.
We are looking for a Head Waiter/Waitress to join our front of house team at The Fat Badger. This vibrant venue offers exceptional dining and drinking experiences to our guests, with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages, while delivering outstanding customer service.
Salary: £13 per hour + Service charge (Earning up to £19 per hour)
What’s in it for you as Head Cocktail Waiter/Waitress at The Fat Badger:
- 50% off food and drink in our pubs for a table of up to 4 people
- Every penny of service charge goes to the people who work in our restaurants, including our kitchen team.
- Access your tips weekly in your digital tip jar.
- Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
- 24/7 Health and wellbeing support, access support lines anytime for your mental, physical and financial health.
- Celebrate your 1-year work anniversary with an overnight stay in the Cotswolds.
- Access to Wage stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
- Earn more with our employee referral scheme.
- Delicious staff meals on shift.
- Career progression opportunities, ongoing training to develop yourself personally and professionally.
What you’ll be doing as Head Cocktail Waiter/Waitress at The Fat Badger:
- Ensure guests’ needs are met and provide exceptional customer service throughout their visit.
- Collaborative teamwork, work closely with managers, bar tenders and other team members to ensure an efficient service.
- Demonstrate your passion for cocktails & drinks, understanding ingredients and preparation methods, provide recommendations and answer customer queries.
- Maintain cleanliness of the bar and service area, proactively clear and service tables.
- Handle payments and operate the POS system.
About you, our new Head Cocktail Waiter/Waitress:
- Have previous experience as a Head Waiter/Waitress or similar role in a fast-paced hospitality environment.
- Be passionate and care about the detail, love hospitality and enjoy what you do.
- Ideally have a strong wine knowledge.
- Positive and friendly attitude, with a willingness to work collaboratively with the team.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- A passion for delivering exceptional customer service and creating a positive experience for guests.
- Must be flexible to work weekends and evening shifts.
- Previous experience in a high-end and high-volume establishment is preferable.
To join our incredible team at The Fat Badger, click apply and we’ll take it from there!
Head Cocktail Waiter/Waitress employer: Public House group
Join The Fat Badger, a vibrant public house in Greater London, where we pride ourselves on delivering exceptional service and fostering a collaborative work environment. As a Head Cocktail Waiter/Waitress, you'll enjoy competitive pay, tips, and a range of employee benefits, all while having the opportunity to grow your career in the dynamic hospitality industry. Our commitment to staff development and a supportive culture makes us an excellent employer for those passionate about cocktails and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Head Cocktail Waiter/Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Fat Badger for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you stand out and show your genuine interest in the role.
✨Tip Number 2
Show off your cocktail knowledge! Brush up on your cocktail recipes and be ready to discuss your favourites. This will demonstrate your passion for the role and your ability to engage with guests about their drink choices.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Be ready for a practical assessment! In hospitality, actions speak louder than words. Be prepared to showcase your service skills during the interview process, whether it’s taking mock orders or demonstrating your teamwork.
We think you need these skills to ace Head Cocktail Waiter/Waitress
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! Share why you enjoy working in this vibrant industry and how you can contribute to the friendly atmosphere at The Fat Badger.
Highlight Relevant Experience:Make sure to mention any previous roles as a Head Waiter/Waitress or similar positions. We want to see how your experience aligns with our fast-paced environment and exceptional service standards.
Be Personable:Use a friendly tone in your application. We’re looking for someone who can connect with guests and work well with the team, so let your personality come through in your writing!
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Public House group
✨Know Your Cocktails
Brush up on your cocktail knowledge before the interview. Be ready to discuss your favourite cocktails, their ingredients, and preparation methods. This shows your passion for the role and helps you stand out as someone who truly understands the craft.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you went above and beyond for a guest. This will demonstrate your commitment to creating positive experiences, which is key for The Fat Badger.
✨Teamwork is Key
Since the role involves working closely with managers and other team members, be ready to discuss your experience in collaborative environments. Share stories that highlight your ability to work well in a team, especially in fast-paced settings.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you would handle a difficult customer or manage multiple tables at once. Think through these scenarios beforehand so you can respond confidently and effectively.
