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- Tasks: Lead a team to deliver exceptional service and create memorable guest experiences.
- Company: Vibrant hospitality organisation in Greater London with a focus on customer satisfaction.
- Benefits: 50% off food and drink, health support, and career progression opportunities.
- Why this job: Join a fast-paced environment where you can make a real impact on guest experiences.
- Qualifications: Strong leadership skills and a passion for hospitality.
- Other info: Perfect for those who thrive in dynamic, people-focused settings.
The predicted salary is between 36000 - 60000 £ per year.
A vibrant hospitality organization in Greater London is seeking a passionate Floor Manager to oversee daily operations and lead a dedicated team in delivering outstanding customer service. This exciting role requires strong leadership skills and a commitment to creating memorable experiences for guests.
The successful candidate will enjoy benefits such as:
- 50% off food and drink
- Health and wellbeing support
- Career progression opportunities
If you thrive in a fast-paced environment and love working with people, apply today!
Floor Manager: Lead Service & Guest Experience employer: Public House group
Contact Detail:
Public House group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager: Lead Service & Guest Experience
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at places you admire. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your leadership skills and how you've created memorable moments for guests.
✨Tip Number 3
Research the company culture! Before applying, check out their social media and website to understand their vibe. Tailor your approach to match their style, showing them you're a perfect fit for their team.
✨Tip Number 4
Don’t just apply anywhere—apply through our website! We want to see your application directly, and it gives you a better chance to stand out. Plus, we love seeing candidates who are genuinely interested in joining us!
We think you need these skills to ace Floor Manager: Lead Service & Guest Experience
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through. We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or examples that highlight your passion.
Highlight Leadership Skills: As a Floor Manager, strong leadership is key. Make sure to showcase your experience in leading teams and managing operations. We love to see how you've motivated others and handled challenges in a fast-paced environment.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our specific job description. We appreciate when candidates align their skills and experiences with what we’re looking for in a Floor Manager.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re serious about joining our vibrant team!
How to prepare for a job interview at Public House group
✨Know the Company Inside Out
Before your interview, take some time to research the hospitality organisation. Understand their values, mission, and what sets them apart in the vibrant Greater London scene. This will not only show your enthusiasm but also help you tailor your answers to align with their culture.
✨Showcase Your Leadership Skills
As a Floor Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to discuss how you motivate staff and ensure outstanding customer service, as this will be crucial for the role.
✨Demonstrate Your Passion for Guest Experience
This role is all about creating memorable experiences for guests. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to exceptional service and how you can contribute to their guest experience.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in guest experience. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
