At a Glance
- Tasks: Support national screening programmes by managing scheduling and participant communications.
- Company: Public Health Wales, dedicated to improving health through effective screening.
- Benefits: Flexible part-time hours, valuable experience in public health, and a supportive team environment.
- Other info: Join a passionate team focused on health and community wellbeing.
- Why this job: Make a difference in people's lives while developing your administrative skills.
- Qualifications: Experience in administration and customer service, with strong communication skills.
The predicted salary is between 20250 - 24750 £ per year.
Public Health Wales, Breast Test Wales, is seeking a highly motivated, part-time Screening Pathway Administrator to support national screening programmes in Wales.
You will handle scheduling, data processing, and participant communications within a busy, sensitive environment, providing excellent customer service.
The role requires prior administrative and customer service experience, strong communication and organisational skills, and the ability to work to deadlines.
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Welsh-Speaking Screening Pathway Administrator in Swansea employer: Public Health Wales
Public Health Wales is an exceptional employer, offering a unique opportunity to lead national safeguarding initiatives that directly enhance community health and well-being. With a strong commitment to inclusivity and professional development, employees benefit from a supportive work culture that fosters growth and collaboration across NHS Wales. Join us in making a meaningful impact while enjoying the advantages of working in a vital public health role.
StudySmarter Expert Advice🤫
We think this is how you could land Welsh-Speaking Screening Pathway Administrator in Swansea
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Public Health Wales and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Public Health Wales and let us see your personality shine through!
We think you need these skills to ace Welsh-Speaking Screening Pathway Administrator in Swansea
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Public Health Wales.
Get Familiar with Our Brand:Before applying, take some time to learn about Public Health Wales and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Public Health Wales
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Public Health Wales.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Public Health Wales will surely appreciate.
