At a Glance
- Tasks: Manage operational support for health programmes and lead key processes like recruitment and financial management.
- Company: Join Public Health Wales, dedicated to improving health and well-being across the nation.
- Benefits: Enjoy a supportive work environment with flexible options and a commitment to diversity.
- Other info: Opportunity for career growth in a vital sector, especially post-pandemic.
- Why this job: Make a real difference in public health while developing your skills in a dynamic team.
- Qualifications: Experience in operational management and strong communication skills are essential.
The predicted salary is between 37338 - 44962 £ per year.
Senior Business Support Manager
THIS POST IS FIXED TERM/SECONDMENT DUE TO MATERNITY COVER.
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
The Senior Business Support Manager provides advanced operational support to the Research, Data and Digital Directorate including Lung Screening and Digital Health Protection Programmes.
As part of the central Business Operations leadership team, you will manage operational requirements, including governance, recruitment, and key processes like financial management and communications.
Responsibilities
- Develop operational workstreams and processes that meet the needs of users.
- Manage records via Share Point, driving automation of processes where possible.
- Co‑coordinate and lead senior meetings, preparing agendas, risk and action logs, and tracking progress to delivery dates and budgets.
- Review key documents and prepare monthly and annual reports.
- Lead multiple workstreams to ensure effective operational management of the Directorate and associated programmes.
- Assess and deliver compliance and governance requirements, manage end‑to‑end recruitment for directorate roles as required by the Senior Operations Manager, and maintain documentation via Share Point.
- Generate purchase orders, maintain funding records, and manage procurement with full compliance; monitor expenditure, forecast budgets, and provide insights for informed decisions.
- Act as project manager to ensure accurate project documentation, including plans, Data Protection Impact Assessments, impact assessments, Risks, Assumptions, Issues, and Dependencies (RAID) logs, action plans, and minutes.
- Escalate risks promptly and ensure high‑quality reports and audits.
- Address complex stakeholder queries and support service specification development, ensuring outcomes are measurable.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About Public Health Wales
We are Public Health Wales – the national public health organisation for Wales.
Our purpose is ‘working together for a healthier Wales’.
We exist to help all people in Wales live longer, healthier lives.
With our partners, we aim to increase healthy life expectancy, improve health and well‑being, and reduce inequalities for everyone in Wales, now and for future generations.
Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise.
We are the main source of public health information, research and innovation in Wales.
Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost‑of‑living crisis and tackle and prevent the harmful effects of climate change.
Our organisation is guided by our Values, ‘Working together, with trust and respect, to make a difference’.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion.
We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.
To find out more about working for us and the benefits we offer please visit https://phw. nhs. wales/careers/.
For guidance on the application process, please visit https://phw. nhs. wales/working-for-us/applicant-information-and-guidance/.
For further details / informal visits contact: Name: Lauren Bevan Job title: Senior Business Support Manager Email address: lauren. bevan@wales. nhs. uk
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