At a Glance
- Tasks: Support court operations with admin tasks and customer service.
- Company: Join the Ministry of Justice, committed to trust in Aotearoa's law.
- Benefits: Enjoy 4.4 weeks holiday, professional development, and inclusive networks.
- Other info: 5-month fixed term role with opportunities for growth.
- Why this job: Make a difference in the justice system while gaining valuable experience.
- Qualifications: Customer service experience and a full NZ driver’s licence required.
The predicted salary is between 56343 - 74416 £ per year.
As a Court Registry Support Officer, you will support the Court's day‑to‑day operations by providing administrative support and customer service. Your day will involve engaging with lawyers, judges, and the public – whether over the phone, face to face, or via email. You will work closely with Court Registry Officers and support them while they manage case files.
Day to day, your tasks will include but are not limited to:
- Providing timely and efficient customer service
- Supporting judges and Court Registry Officers both in and out of the courtroom
- Providing general administrative support for Court Registry Officers, including photocopying, scanning, and file management
- Managing the incoming and outgoing mail
- Monitoring the email inbox, sorting, distributing, and replying to emails as appropriate
- Data entry
- Providing support and advice to our diverse customer base
- Answering telephone calls and directing enquiries to the relevant person where appropriate
- Ensuring court files are prepared and delivered to the appropriate judge within the required timeframe
Please note, this is a 5 month fixed term full‑time position.
Skills And Experience:
- Proven customer service experience
- Confidence, ability to multitask, flexibility, and adaptability to change
- Motivation to learn and to take on challenges
- Full NZ driver’s licence
About us:
At Te Tāhū o te Ture – the Ministry of Justice – we are committed to strengthening people’s trust in the law of Aotearoa, New Zealand.
What’s great about working here:
- 4.4 weeks holiday leave
- An online professional development portal
- Access to a variety of inclusive and proactive networks
Salary:
The remuneration band for this role is $56,343 to $74,416 – the appointing salary will be based on skills and experience.
Equal Opportunity:
We welcome and support people of all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions.
Court Registry Support Officer, Fixed Term in Christchurch employer: Public Defence Service - New Zealand
At Te Tāhū o te Ture, the Ministry of Justice, we pride ourselves on being an excellent employer that values diversity and inclusivity. Our supportive work culture fosters professional growth through access to online development resources and various networks, ensuring that every employee has the opportunity to thrive. Located in Christchurch, this role offers a meaningful chance to contribute to the community while enjoying generous leave benefits and a commitment to work-life balance.
Contact Details:
Public Defence Service - New Zealand Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Court Registry Support Officer, Fixed Term in Christchurch
✨Tip Number 1
Get to know the court environment! Familiarise yourself with how the court operates and the roles of judges and registry officers. This will help you engage confidently with everyone you meet during your job search.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with a diverse range of people, role-play different scenarios with friends or family. This will prepare you for those tricky questions in interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former Court Registry Support Officers on LinkedIn. They can provide insider tips and might even give you a heads-up about job openings.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, and it shows you're serious about joining our team. Plus, you’ll get updates on your application status!
We think you need these skills to ace Court Registry Support Officer, Fixed Term in Christchurch
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Court Registry Support Officer role. Highlight your customer service experience and any relevant administrative skills that match what we're looking for.
Showcase Your Communication Skills:Since you'll be engaging with a diverse range of people, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've successfully handled customer inquiries in the past.
Be Organised:We love a well-structured application! Make sure your documents are neatly formatted and easy to read. This reflects your ability to manage tasks efficiently, which is key for this role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Public Defence Service - New Zealand
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Court Registry Support Officer. Familiarise yourself with the day-to-day tasks mentioned in the job description, like providing customer service and supporting judges. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to discuss your previous customer service experiences. Think of specific examples where you successfully handled inquiries or resolved issues. This will demonstrate your ability to engage effectively with lawyers, judges, and the public.
✨Demonstrate Your Multitasking Ability
The job requires juggling multiple tasks, so be ready to share instances where you've successfully managed several responsibilities at once. Highlight your flexibility and adaptability to change, as these traits are crucial for thriving in a dynamic court environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the Court Registry Officers, or opportunities for professional development. This shows your enthusiasm for the position and helps you gauge if the workplace is the right fit for you.
