At a Glance
- Tasks: Promote banking products and build strong customer relationships.
- Company: Join a leading bank with a focus on customer service.
- Benefits: Competitive salary, career development, and supportive work environment.
- Other info: Dynamic branch environment with opportunities for professional growth.
- Why this job: Make a difference in customers' lives while growing your career.
- Qualifications: 3 years of experience in customer service; qualifications preferred but not mandatory.
Promote and cross-sell retail banking products through proactive business solicitation and relationship building with customers.
Provide quality and value‑added services to the customers.
Assist in daily branch operations and perform annual review on loan accounts.
Maintain awareness of operational risks and adhere to relevant policies and guidelines.
Secondary education or above with minimum 3 years of relevant experience.
Qualification of HKSI, IIQE and MPF preferred.
Candidates with less experience are also welcomed.
With Enhanced Competency Framework (ECF) qualification is preferable.
The employment is subject to Mandatory Reference Checking Scheme (MRCS) in accordance with the regulatory requirement.
Personal data collected will be used for recruitment purpose only and will be treated in accordance with the Bank’s Personal Information Collection Statement.
Senior / Customer Service Officer (Aberdeen Branch) (Ref: JD-CSOA) employer: Public Bank (Hong Kong) Ltd
Join our dynamic team at the Aberdeen Branch, where we prioritise a supportive work culture that fosters professional growth and development. As a Senior Customer Service Officer, you will benefit from comprehensive training programmes, competitive remuneration, and the opportunity to build lasting relationships with customers while promoting innovative banking solutions. Our commitment to employee well-being and career advancement makes us an exceptional employer in the retail banking sector.
Contact Details:
Public Bank (Hong Kong) Ltd Recruitment Team
