At a Glance
- Tasks: Promote banking products and build strong customer relationships.
- Company: Join a leading retail bank with a focus on customer service.
- Benefits: Competitive salary, career development, and supportive work environment.
- Other info: Dynamic branch environment with opportunities for professional growth.
- Why this job: Make a difference in customers' lives while growing your career.
- Qualifications: 3 years of experience in customer service; qualifications preferred but not essential.
The predicted salary is between 30000 - 40000 £ per year.
Promote and cross-sell retail banking products through proactive business solicitation and relationship building with customers.
Provide quality and value-added services to the customers.
Assist in daily branch operations and perform annual review on loan accounts.
Maintain awareness of operational risks and adhere to relevant policies and guidelines.
Secondary education or above with minimum 3 years of relevant experience.
Qualification of HKSI, IIQE and MPF preferred.
Candidates with less experience are also welcomed.
With Enhanced Competency Framework (ECF) qualification is preferable.
Senior / Customer Service Officer - Aberdeen Branch employer: Public Bank (Hong Kong) Limited
Join our dynamic team at the Aberdeen Branch, where we prioritise a supportive work culture that fosters professional growth and development. As a Senior Customer Service Officer, you'll enjoy competitive benefits, including ongoing training opportunities and a collaborative environment that encourages innovation and excellence in customer service. Our commitment to employee well-being and career advancement makes us an exceptional employer for those seeking a rewarding and meaningful career in retail banking.
Contact Details:
Public Bank (Hong Kong) Limited Recruitment Team
