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- Tasks: Lead a team to ensure smooth operations and happy customers.
- Company: Join Greene King, the heart of local communities with vibrant pubs.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Why this job: Be a local hero, creating memorable experiences for customers every day.
- Qualifications: Great attention to detail and a positive, team-oriented attitude.
- Other info: Flexible shifts and access to mental health support for all employees.
The predicted salary is between 28800 - 43200 £ per year.
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As a Team Leader, you\’ll lead by example, making sure the team have everything they need so the shift runs like clockwork You\’ll make sure the team maintain high standards and that our customers are kept happy.
Company Description
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink.
Additional Information
We\’re all about rewarding our team\’s hard work, that\’s why…
You\’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry\’s top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
Qualifications
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you\’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Full time
Pub & Social – BRA_202
Royal Oak (Nailsea)
Team Leader employer: Pub & social
Contact Detail:
Pub & social Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on a Team Leader role at Greene King!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, have a quick summary of your experience ready. Show them how your skills can help keep the pub running smoothly and customers happy.
✨Tip Number 3
Be proactive! If you see a job you fancy, apply through our website and follow up with a friendly email. It shows you’re keen and ready to lead the team to success!
✨Tip Number 4
Stay positive and adaptable! The hospitality industry can be unpredictable, so showcase your ability to think on your feet during interviews. Let them know you’re the go-to person for keeping things running like clockwork!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: As a Team Leader, we want to see how you lead by example. Share experiences where you've motivated your team or resolved conflicts. This will show us you're ready to keep everything running smoothly!
Highlight Customer Service Experience: We’re all about providing a memorable experience for our customers. Make sure to include any past roles where you’ve gone above and beyond for customers. It’s all about that warm welcome!
Be Detail-Oriented: Mention specific instances where your attention to detail made a difference. Whether it’s ensuring cleanliness or perfecting a drink, we love candidates who take pride in their work!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on board with our Greene King family. We can’t wait to hear from you!
How to prepare for a job interview at Pub & social
✨Know the Company Inside Out
Before your interview, take some time to research Greene King and its values. Understand what makes their pubs special and how they contribute to the community. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your approach to maintaining high standards and ensuring customer satisfaction during busy shifts.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, like a busy shift or a dissatisfied customer. Think about how you would keep the team motivated and ensure everything runs smoothly. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Bring Your Positive Attitude
Greene King values a positive can-do attitude, so make sure to convey your enthusiasm throughout the interview. Share stories that reflect your teamwork spirit and adaptability. A genuine smile and a friendly demeanour can go a long way in making a great impression!
