Administrator in Stoke-on-Trent

Administrator in Stoke-on-Trent

Stoke-on-Trent Full-Time 24000 - 26728 £ / year (est.) On-site
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At a Glance

  • Tasks: Provide essential admin support to ensure smooth operations in a fast-paced environment.
  • Company: Join PTSG, a leading provider of specialist services across the UK.
  • Benefits: Competitive salary up to £26,728 and a chance to make a real impact.
  • Other info: Work in a close-knit team with varied tasks and excellent career growth.
  • Why this job: Be part of a team that protects lives and assets every day.
  • Qualifications: Experience in administration and strong IT skills are essential.

The predicted salary is between 24000 - 26728 £ per year.

PTSG Electrical Services Ltd – Lightning Protection Division

Location: Newcastle, Staffordshire

Salary: up to £26,728

PTSG is a leading provider of specialist services across the UK, and our Lightning Protection Division plays a critical role in keeping people, buildings and infrastructure safe. Due to continued growth, we’re now looking for an Administrator to join our busy divisional team and support the delivery of a first‑class service to our customers and colleagues.

The Role

As an Administrator, you’ll provide essential administrative support to the divisional management team and our customers, helping to ensure the smooth operation of our Lightning Protection Testing, inspection and remedial works programmes. This is a varied and fast‑paced role where organisation, accuracy and customer focus are key. You’ll be working in a health and safety‑critical environment, supporting field‑based engineers and responding to customer needs that are often time‑sensitive.

Key Responsibilities

  • Handling incoming telephone and email enquiries in a professional, timely and customer‑focused manner
  • Supporting the administration of planned Lightning Protection Testing, maintenance and remedial works
  • Issuing, tracking and reviewing documentation including test certificates and reports
  • Accurate system data input and maintenance of records in line with internal procedures
  • Ensuring compliance with company policies and processes
  • Carrying out other reasonable administrative tasks as directed by management

What We’re Looking For

  • Proven experience in a similar administrative role
  • Experience within a service‑led environment (supporting field‑based personnel is desirable but not essential)
  • Strong IT skills, particularly Microsoft Word, Excel and Outlook
  • Excellent organisational skills with a high level of attention to detail
  • Confident communicator with a strong customer service ethos
  • Able to work flexibly as part of a small, busy team

The Team & Environment

Although part of the wider PTSG Group, the Lightning Protection division operates as a close‑knit, fast‑moving team. You’ll report to the Administration Manager but will work collaboratively across the division, supporting engineers, managers and customers alike.

Why Join PTSG?

  • Be part of a market‑leading specialist services group
  • Work in an interesting and technically challenging sector
  • Enjoy a varied role where no two days are the same
  • Support a service that genuinely protects lives and assets

If you’re an organised administrator who thrives in a busy environment and takes pride in delivering excellent service, we’d love to hear from you. Apply now and help keep the UK protected.

Administrator in Stoke-on-Trent employer: PTSG Electrical Safety Division

PTSG Electrical Safety Division is an excellent employer, offering a competitive salary and a supportive work culture that prioritises quality and safety. Based in Uxbridge, employees benefit from a company van, a starter bonus, and numerous perks, alongside ample opportunities for professional growth within a dedicated team.

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Contact Details:

PTSG Electrical Safety Division Recruitment Team

We think you need these skills to ace Administrator in Stoke-on-Trent

Administrative Support
Customer Service
Organisation Skills
Attention to Detail
Communication Skills
IT Skills
Microsoft Word