Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to drive sales and transform field service operations with innovative SaaS solutions.
- Company: PTC is a global leader in software, merging physical and digital worlds for better business outcomes.
- Benefits: Enjoy professional development, a vibrant culture, and the chance to work with cutting-edge technology.
- Why this job: Be part of a passionate team that values creativity, collaboration, and making a real impact.
- Qualifications: Bachelor's degree and 5-7 years in software pre-sales; cloud solution expertise preferred.
- Other info: Opportunity to travel and engage with C-level clients while shaping strategic initiatives.
The predicted salary is between 72000 - 108000 ÂŁ per year.
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
PTC’s ServiceMax is on a mission: enabling field service teams to keep the world running. A career at PTC’s ServiceMax means unleashing your potential to build, sell, implement and market award-winning products with a #wintogether and #customerobsessed approach. From MRI machines to gym equipment, customers around the globe rely on ServiceMax’s cloud-based software platform to keep these machines – and the world – running, every single day.
We are looking for a Sr. Solution Engineer to join our tight-knit team of field service, CRM and cloud computing experts. We are innovative and competent, and we like to have fun working. We value creativity, passion, hard work, and of course winning.
The Senior Solution Engineer (Pre-Sales) will establish a trusted advisor relationship with both our external prospects, customers, partners and internal technical teams. You will collaborate with internal product teams, the global Solution Engineering team and our commercial sales team in the Nordic region, to help drive sales of our enterprise-wide SaaS solution that will transform Field Service operations and increase productivity. In this role, you will be a strong voice for our customers, bringing technical and business requirements back to our product teams helping ensure our solutions continue to meet our customer’s needs.
What You Will Do:
- Establish a deep understanding of our customers’ business and technical needs
- Create a “trusted technical advisor” relationship with our customer’s technologists and internal technical teammates
- Develop a solution architecture framework to support solution selling on an enterprise level. Help to provide vision, define system and application architecture, problem anticipation, and problem-solving ability across the landscape
- Lead change across large platforms / functional areas using technology solutions
- Provide software/hardware technical architecture expertise to ensure proper solution design
- Interface with all Pre-Sales Solutions Engineers globally (and build a community) to train, mentor, and guide through new solution architecture framework
- Provide coverage for key customer-facing events, particularly C-level discussions
- Build a link to a provocative selling model to ensure architecture views are properly integrated
- Shape, drive, and be held accountable for delivering significant strategic initiatives across broad scope/platform(s) in liaison with key stakeholders
- Help prospects and customers to realize the value of the solution you suggest. This is one of the most essential key responsibilities for this role
What You Bring to ServiceMax:
- Bachelor's Degree in business, science, engineering, technology, or related discipline
- Strong work experience with at least 5 to 7 years in Software pre-sales
- Must be willing to travel 20%-40%
Desired Characteristics:
- Significant expertise in developing and selling cloud-based solutions. Including creating and executing propositions and a track record of success
- Good understanding of cloud-based solutions with proven experience in selling Software as Service (SaaS) applications
- Experience with the salesforce.com platform
- Strong interpersonal skills, including creativity and curiosity, with ability to effectively communicate and influence solution direction to both technical and non-technical audiences alike across all organizational levels
- Technical acumen to interface with technologists, understand complex concepts and translate in a way that businesses or industries can understand
- Demonstrated problem-solving and creative skills, ability to exercise sound judgment and make decisions based on market and customer trends – go beyond the status quo
- Ability to deal with ambiguity, strategic agility, manage diversity and drive for results
- Strong English speaking and writing abilities
- Finally, one of the most critical aspects of this role – is being able to help understand the VALUE of what you are selling and articulate this for prospects and customers in a way they easily understand
What ServiceMax Offers You:
- Professional development and training opportunities
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
Sr. Solutions Engineer employer: PTC
Contact Detail:
PTC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Solutions Engineer
✨Tip Number 1
Familiarise yourself with PTC’s ServiceMax offerings and how they integrate with cloud-based solutions. Understanding the specific products and their benefits will help you articulate their value to potential customers during discussions.
✨Tip Number 2
Network with current employees or industry professionals who have experience in pre-sales roles, especially within SaaS environments. This can provide you with insider knowledge about the company culture and expectations for the Sr. Solutions Engineer position.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills by discussing past experiences where you successfully addressed customer needs through innovative solutions. Be ready to share specific examples that highlight your technical acumen and ability to communicate complex concepts.
✨Tip Number 4
Stay updated on the latest trends in cloud technology and field service management. Being knowledgeable about current market trends will not only impress your interviewers but also help you understand the competitive landscape in which PTC operates.
We think you need these skills to ace Sr. Solutions Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Sr. Solutions Engineer position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience in software pre-sales, cloud-based solutions, and any technical expertise. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive results.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Highlight specific examples of how you've established trusted advisor relationships and solved complex problems in previous roles. Make sure to convey your understanding of the value of the solutions you sell.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are formatted consistently. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PTC
✨Understand the Company and Its Products
Before your interview, take the time to research PTC and its ServiceMax offerings. Familiarise yourself with how their software integrates the physical and digital worlds, and be ready to discuss how you can contribute to their mission of enabling field service teams.
✨Showcase Your Technical Expertise
As a Senior Solutions Engineer, you'll need to demonstrate your technical acumen. Be prepared to discuss your experience with cloud-based solutions and SaaS applications, and provide examples of how you've successfully implemented these in previous roles.
✨Communicate Effectively
Strong interpersonal skills are crucial for this role. Practice articulating complex technical concepts in a way that non-technical stakeholders can understand. This will show your ability to bridge the gap between technical and business needs.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of specific challenges you've encountered in past roles and how you overcame them. Highlight your creativity and strategic thinking in these situations.
