Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the implementation of ServiceMax solutions and mentor teams for success.
- Company: Innovative company transforming field service with a passionate team.
- Benefits: Competitive salary, travel opportunities, and a chance to make an impact.
- Why this job: Join us to revolutionise field service and help clients thrive.
- Qualifications: 2+ years Salesforce experience and strong communication skills required.
- Other info: Dynamic role with global collaboration and career growth potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are a company of innovators, thinkers and doers who care passionately about changing the world. Our mission is to help our clients deliver the best field service possible to their clients. The Professional Services Solution Architect will be responsible for the successful implementation of the ServiceMax product suite. This role may work as part of a project team for larger, complex engagements or in a primary role on smaller engagements, providing project management support.
The successful candidate must be able to build strong relationships with clients and must be effective at communicating verbally and in writing. Additionally, he/she must have a passion for helping clients find creative ways to more effectively run their services businesses.
Job Responsibilities:- Lead consultant on functional project teams utilizing the ServiceMax, MaxApproach Methodology to implement the ServiceMax solution.
- Accountable for the following:
- Leading discovery and design workshops
- Completing business requirements analysis and confirmation
- Ability to transform business requirements into a set of end-to-end solutions within the application
- Identifying and documenting specifications and criteria for customisations
- Confirming functional design with client
- Supporting configuration effort by project consultants
- Overseeing quality reviews and testing of the configured solution
- Documenting finalised solution design and build specifications
- Leading deployment and hand-off
- Coordinating resolution of client-reported feedback and issues
- Communicating with project team, as required, to ensure timely updates to project health, risks, issues and solutions
- Minimum 2+ years experience with Salesforce in an administrative or configuration management capacity required
- Salesforce certification preferred (Minimum 1: ADM-201, Service Cloud, Platform App Builder)
- Salesforce technical experience with Apex, Lightning Platform, Visual Force, or Java preferred
- Professional English language, a second language (German, French, Italian) would be a plus
- 7+ years consulting experience implementing with one or more Customer Relationship Management Solutions, such as SalesForce.com, SAP, Oracle, Siebel
- 5+ years experience working in a technology focused company
- Demonstrated leadership skills working with clients and peers
- Comfortable leading meetings/sessions with Senior Management to discuss business processes
- Excellent oral and written communication skills
- Ability to work in a globally distributed team environment, liaising with on-site teams and clients
- Results driven attitude in a fast-paced environment
- Commitment to quality, customer success, and customer satisfaction
- Willingness to travel up to 50% of time, including international travel
- Experience with field service operations or management, including experience with customer service management and call centre support
- 1+ years experience implementing or working with the ServiceMax application
- Bachelor’s Degree in Business, Technology or related subject
ServiceMax Senior Solution Architect in Slough employer: PTC
Contact Detail:
PTC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceMax Senior Solution Architect in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your skills align with their mission. Practise common interview questions and think about how you can demonstrate your problem-solving abilities.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you started on this journey together!
We think you need these skills to ace ServiceMax Senior Solution Architect in Slough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the ServiceMax Senior Solution Architect role. Highlight your relevant experience with Salesforce and any consulting work you've done, as this will show us you're a great fit for the position.
Showcase Your Communication Skills: Since this role requires excellent verbal and written communication, don’t shy away from demonstrating these skills in your application. Use clear, concise language and make sure to proofread for any errors before hitting send!
Highlight Your Problem-Solving Abilities: We love candidates who can think outside the box! Share examples of how you've helped clients find creative solutions in past roles. This will resonate well with our mission of helping clients deliver top-notch field service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PTC
✨Know Your Stuff
Make sure you’re well-versed in the ServiceMax product suite and its functionalities. Brush up on your Salesforce knowledge, especially if you have experience with Apex or Lightning. Being able to discuss specific features and how they can benefit clients will show that you’re not just familiar with the tools, but you understand their impact.
✨Showcase Your Communication Skills
Since this role requires excellent verbal and written communication, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated complex ideas to clients or team members in the past. Use examples that highlight your ability to lead meetings and workshops.
✨Demonstrate Problem-Solving Abilities
Be ready to share instances where you’ve identified issues and implemented solutions in previous roles. Think about how you can creatively address client needs and improve their service operations. This will showcase your passion for helping clients and your proactive approach to challenges.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their projects and challenges. This not only shows your interest in the company but also demonstrates your ability to foster strong relationships, which is crucial for this role.
