At a Glance
- Tasks: Support sales with product demos and technical discussions while collaborating with the Customer Success team.
- Company: Join PTC, a leader in transforming the physical and digital worlds.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
- Why this job: Make an impact by helping organisations modernise their product development processes.
- Qualifications: Experience with engineering software and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Our world is transforming, and PTC is leading the way.
Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success.
Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Technical Services Engineer
Location: London, England (Hybrid)Onshape by PTC is the world’s first and most widely adopted cloud-native CAD and PDM platform for professional mechanical design engineers.
Recognized by Engineering. com as the fastest-growing CAD system, Onshape offers an exciting opportunity to help expand its presence among Europe’s leading manufacturing organizations.
Role Overview We are looking for a motivated and technically skilled professional to join the Onshape Technical Services team.
The ideal candidate will have strong communication skills and experience supporting sales opportunities through product demonstrations and technical discussions.
In this role, you will work closely with the sales team to support new customer acquisition and contribute to the growth of existing accounts in collaboration with the Customer Success team.
A solid understanding of engineering applications such as CAD, PDM, PLM, CAM, and FEA is important, along with the ability to communicate the value of Onshape's solutions to prospects and customers.
This is an excellent opportunity to help organizations modernize their product development processes with a leading cloud-native platform.
Key Responsibilities Develop and maintain a strong working knowledge of the Onshape product portfolio.
Support the sales team by delivering product demonstrations and assisting with technical evaluations.
Respond to technical questions from customers and prospects throughout the sales process.
Assist in creating technical content and supporting materials for customer-facing and marketing activities.
Gather customer feedback and share product enhancement suggestions with the development team.
Stay current on industry trends, product updates, and relevant engineering technologies.
Collaborate effectively with internal teams to ensure a positive customer experience.
Required Skills and Experience Experience working with engineering software such as CAD, PDM, PLM, CAM, or FEA.
Experience delivering product demonstrations or providing technical support in a customer-facing environment.
Strong problem-solving skills and the ability to explain technical concepts clearly to different audiences.
Fluency in English with excellent verbal and written communication skills.
Additional European languages are a plus.
Bachelor's degree in Mechanical Engineering or a related technical field, or equivalent practical experience.1-4 years of experience in an engineering, application engineering, technical pre-sales, or engineering software environment.
Ability to work collaboratively in a fast-paced, team-oriented environment.#LI_DNILife at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world.
It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are.
Are you ready to explore your next career move with us?We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws.
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Technical Services Engineer in Ruislip employer: PTC
PTC is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Cambridge. With a strong emphasis on employee growth, PTC offers numerous opportunities for professional development and skill enhancement, particularly in cutting-edge technologies like TypeScript and Node.js. The company values a balanced work-life environment, ensuring that team members can thrive both personally and professionally while contributing to impactful SaaS solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Engineer in Ruislip
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Services Engineer role you’re after at PTC.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at PTC a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at PTC.
✨Apply Through Company Websites
When you spot a role like Technical Services Engineer at PTC, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Technical Services Engineer in Ruislip
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Technical Services Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at PTC a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to PTC specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at PTC
✨Brush Up on Core Engineering Principles
Before heading into the interview with PTC, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like PTC want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
