PLM Sr. Solution Consultant (OCM)
PLM Sr. Solution Consultant (OCM)

PLM Sr. Solution Consultant (OCM)

Full-Time 48000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead customer success by delivering OCM and adoption services for PLM solutions in EMEA.
  • Company: Join PTC, a global leader transforming industries with innovative software solutions.
  • Benefits: Enjoy opportunities for growth, collaboration, and working with cutting-edge technologies.
  • Why this job: Be part of a passionate team driving customer success and making a real impact.
  • Qualifications: 7+ years in PLM implementations; strong communication and project management skills required.
  • Other info: Work independently while collaborating globally; ALM and CAD experience is a plus.

The predicted salary is between 48000 - 84000 £ per year.

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Our team is composed of passionate, customer-focused adoption practitioners dedicated to driving customer success. We thrive on empowering our customers to realize value and become champions of PTC’s solutions. Our commitment to excellence drives us to go above and beyond to ensure our customers' success—because when they succeed, we succeed. Together, we build lasting partnerships, unlock tangible business value, and create raving fans of PTC’s products and services.

Role Overview:

The PLM Adoption Architect is responsible for delivering Organizational Change Management (OCM) and adoption-related services to customers in the EMEA region, ensuring successful implementation and adoption of PTC’s PLM solutions. This role works closely with customers and internal teams to drive smooth PLM transformations, apply OCM best practices, support training initiatives, and ensure customer success. As a key client-focused role, the Adoption Architect will help customers fully leverage their PLM investments and achieve value realization.

Key Responsibilities:

  • Deliver OCM and adoption services to customers in the EMEA region, focusing on maximizing the value of PLM implementations.
  • Apply OCM methodologies to guide customers through transitions and the successful adoption of PTC’s PLM solutions.
  • Collaborate with customers to ensure successful PLM transformations, engaging leadership, managers, and end users throughout the process.
  • Serve as the primary point of contact for OCM services in the EMEA region, ensuring delivery aligns with customer objectives and needs.
  • Provide guidance in developing training materials and best practices (e.g., “train the trainer”) to ensure effective PLM user adoption.
  • Build trusted advisor relationships with clients, ensuring satisfaction and retention by delivering a seamless PLM adoption experience.
  • Participate in continuous improvement initiatives to enhance OCM methodologies and ensure industry-leading service delivery.
  • Partner with cross-functional teams to relay customer feedback, provide insights from customer delivery, and support continuous improvement efforts.

Qualifications:

  • Extensive experience in PLM and global system implementations, with proven expertise in applying OCM methodologies to drive adoption and value realization, and a strong track record of managing complex projects in fast-paced environments.
  • 7+ years of experience implementing global systems for large organizations, with strong proficiency in PLM systems.
  • Proven ability to manage customer relationships and support smooth transitions during system implementations.
  • Strong communication and presentation skills, with the ability to engage customers at all levels of the organization.
  • Experience working in the EMEA region, with an understanding of regional customer challenges and requirements.
  • Ability to work independently while collaborating with the global adoption team to align with business goals.
  • Plus, if you have an ALM and CAD background!

What Success in this Role Looks Like:

  • Key customers are successfully utilizing PTC’s PLM solutions and expanded capabilities.
  • Customer health metrics and satisfaction scores are positive, reflecting increased adoption and engagement.
  • OCM methodologies are consistently applied and shared across internal teams and partners to ensure success.
  • Customers are eager to participate in testimonials and share their success stories based on positive experiences.
  • Customers are leveraging additional PTC solutions beyond PLM, increasing the overall value delivered.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here.”

PLM Sr. Solution Consultant (OCM) employer: PTC

At PTC, we are not just transforming industries; we are empowering our employees to thrive in a dynamic and inclusive work environment. As a PLM Sr. Solution Consultant, you will have access to unparalleled growth opportunities, collaborative teams, and a culture that celebrates innovation and diversity. Join us in the EMEA region, where your expertise will directly impact customer success and drive meaningful change, all while working with cutting-edge technologies and passionate professionals.
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Contact Detail:

PTC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land PLM Sr. Solution Consultant (OCM)

✨Tip Number 1

Familiarize yourself with PTC's PLM solutions and their unique features. Understanding how these tools can drive value for customers will help you articulate your insights during interviews and demonstrate your commitment to customer success.

✨Tip Number 2

Network with current or former employees of PTC, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and fit for the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed complex projects and driven adoption in previous roles. Highlighting your experience with OCM methodologies will show that you have the practical knowledge needed for this position.

✨Tip Number 4

Stay updated on industry trends related to PLM and organizational change management. Being able to speak knowledgeably about current challenges and innovations in the field will set you apart as a candidate who is not only qualified but also passionate about the industry.

We think you need these skills to ace PLM Sr. Solution Consultant (OCM)

Organizational Change Management (OCM)
PLM System Expertise
Project Management
Customer Relationship Management
Training Development
Communication Skills
Presentation Skills
Stakeholder Engagement
Cross-Functional Collaboration
Continuous Improvement
Problem-Solving Skills
Adaptability
Understanding of EMEA Regional Challenges
ALM and CAD Knowledge

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the PLM Sr. Solution Consultant position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.

Highlight Relevant Experience: In your application, emphasize your extensive experience in PLM and global system implementations. Provide specific examples of how you've applied OCM methodologies to drive adoption and value realization in past roles.

Showcase Communication Skills: Since strong communication and presentation skills are crucial for this role, make sure to highlight instances where you successfully engaged customers at various organizational levels. Use clear and concise language in your application.

Tailor Your Application: Customize your CV and cover letter to reflect the values and objectives of PTC. Mention your passion for problem-solving through innovation and how you can contribute to customer success and satisfaction.

How to prepare for a job interview at PTC

✨Understand OCM Methodologies

Make sure you have a solid grasp of Organizational Change Management methodologies. Be prepared to discuss how you've applied these practices in past projects, especially in PLM implementations.

✨Showcase Customer-Centric Approach

Highlight your experience in building relationships with clients and ensuring their success. Share specific examples of how you've engaged with customers to drive adoption and satisfaction.

✨Demonstrate Communication Skills

Since this role requires strong communication abilities, practice articulating your thoughts clearly. Be ready to present complex ideas simply and effectively, as you will need to engage stakeholders at all levels.

✨Prepare for Regional Insights

Familiarize yourself with the unique challenges and requirements of customers in the EMEA region. Discuss any relevant experiences you have that demonstrate your understanding of regional dynamics and customer needs.

PLM Sr. Solution Consultant (OCM)
PTC
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  • PLM Sr. Solution Consultant (OCM)

    Full-Time
    48000 - 84000 £ / year (est.)

    Application deadline: 2027-01-16

  • P

    PTC

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