PTC is seeking an IT Associate End User Support Specialist to provide technical assistance and ensure smooth operation of IT systems for employees in Cambridge, UK. You will deliver first-level support for hardware, software, and networks, both on-site and remotely, and help users with account management and access requests.
You’ll install and maintain desktops, laptops, printers, and other IT equipment, document resolutions in the IT service management system, and escalate complex issues.
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End User IT Support Pro — Fast Helpdesk & Training in Cambridge employer: PTC
PTC is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Cambridge. With a strong emphasis on employee growth, PTC offers numerous opportunities for professional development and skill enhancement, particularly in cutting-edge technologies like TypeScript and Node.js. The company values a balanced work-life environment, ensuring that team members can thrive both personally and professionally while contributing to impactful SaaS solutions.
