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- Tasks: Lead the implementation of innovative software solutions and mentor a dynamic team.
- Company: Join PTC, a leader in transforming the physical and digital worlds.
- Benefits: Enjoy remote work, competitive salary, and opportunities for personal growth.
- Why this job: Make a real impact by helping clients optimise their service businesses with cutting-edge technology.
- Qualifications: 2+ years Salesforce experience and strong communication skills required.
- Other info: Collaborative environment with a focus on diversity and career advancement.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Job Responsibilities:
- Lead consultant on functional project teams utilizing the ServiceMax, MaxApproach Methodology to implement the ServiceMax solution. Accountable for the following:
- Leading discovery and design workshops
- Completing business requirements analysis and confirmation
- Ability to transform business requirements into a set of end to end solutions within the application
- Identifying and documenting specifications and criteria for customisations
- Confirming functional design with client
- Supporting configuration effort by project consultants
- Overseeing quality reviews and testing of the configured solution
- Documenting finalised solution design and build specifications
- Leading deployment and hand-off
- Coordinating resolution of client-reported feedback and issues
- Communicating with project team, as required, to ensure timely updates to project health, risks, issues and solutions
Required Skills:
- Minimum 2+ years experience with Salesforce in an administrative or configuration management capacity required
- Salesforce certification preferred (Minimum 1: ADM-201, Service Cloud, Platform App Builder)
- Salesforce technical experience with Apex, Lightning Platform, Visual Force, or Java preferred
- 7+ years consulting experience implementing with one or more Customer Relationship Management Solutions, (such as SalesForce.com, SAP, Oracle, Siebel)
- 5+ years experience working in a technology focused company
- Demonstrated leadership skills working with clients and peers
- Comfortable leading meetings/sessions with Senior Management to discuss business process
- Excellent oral and written communication skills
- Ability to work in a globally distributed team environment, liaising with on-site teams and clients.
- Results driven attitude in a fast-paced environment
- Commitment to quality, customer success, and customer satisfaction
- Willingness to travel up to 50% of time, including international travel
Desired Skills:
- Experience with field service operations or management, including experience with customer service management and call centre support
- 1+ years experience implementing or working with the ServiceMax application
Education:
- Bachelor’s Degree in Business, Technology or related subject
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws.
Solution Architect Remote, United Kingdom Solutions Implementation employer: PTC Inc
Contact Detail:
PTC Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect Remote, United Kingdom Solutions Implementation
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially in areas like Salesforce and ServiceMax.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. This will help you articulate your experience and showcase your problem-solving skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Solution Architect Remote, United Kingdom Solutions Implementation
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solution Architect role. Highlight your experience with Salesforce and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Showcase Your Communication Skills: Since this role involves liaising with clients and project teams, it's crucial to demonstrate your excellent oral and written communication skills. Use clear and concise language in your application to reflect this.
Highlight Your Leadership Experience: We value leadership skills, so don’t forget to mention any experience you have leading teams or projects. Share specific examples of how you've guided others and contributed to successful outcomes.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. This way, your application will be in the right hands, and we can easily track it during the hiring process!
How to prepare for a job interview at PTC Inc
✨Know Your Stuff
Make sure you’re well-versed in the ServiceMax solution and its implementation methodologies. Brush up on your Salesforce knowledge, especially if you have certifications. Being able to discuss specific projects where you've applied these skills will show you're not just familiar with the terms but can actually deliver results.
✨Showcase Your Leadership Skills
Since this role involves leading teams and workshops, be prepared to share examples of how you've successfully led projects or mentored others. Highlight your ability to communicate effectively with clients and team members, as this is crucial for building strong relationships.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific client situations or project challenges. Think about past experiences where you’ve had to troubleshoot issues or adapt to changing requirements. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to field service operations or how they measure success in client implementations. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
