Fire & Security Administrator – Alarm & Service
Cardiff
£14 – £16 per hour
Full-Time or Part-Time | Flexible Hours
The Role
We're looking for an experienced Fire & Security Administrator to join a busy and growing specialist business in Cardiff.
You'll support the day-to-day coordination of engineers, customer callouts, maintenance contracts and alarm activations, helping keep service operations running smoothly.
Previous experience within the fire, security or alarm industry is essential for this role.
What You'll Be Doing
- Managing fire & security maintenance contracts and customer records
- Logging callouts and allocating jobs to engineers
- Scheduling planned maintenance visits
- Processing engineer job reports and paperwork
- Logging and coordinating alarm activations
- Managing engineer diaries, holidays and availability
- Processing timesheets and supporting payroll
- Maintaining engineer training and compliance records
- Arranging vehicle servicing and MOTs
- Managing supplier returns and general purchasing administration
- Handling customer emails and enquiries
- Supporting management with day-to-day administration
What We're Looking For
- Previous fire & security / alarm industry experience – essential
- Experience in a service, scheduling or administrative role
- Understanding of maintenance contracts, engineer callouts and service visits
- Highly organised with excellent attention to detail
- Confident communicating with engineers, customers and suppliers
- Able to prioritise and manage multiple jobs at once
- Good Microsoft Word, Excel and email skills
- Reliable, professional and able to work independently
What's On Offer
- £14 – £16 per hour
- Full-time or part-time hours
- Flexible / school-hour friendly options
- Stable position within an established specialist business
- Company pension
- Free parking
- Supportive working environment
The Opportunity
If you already understand the fire & security industry and know how engineer callouts, maintenance visits and alarm-related work are coordinated, this is an opportunity to use that knowledge in a key office-based role.
Fire & Security Administrator in Cardiff employer: PT Renewables?
PT Renewables in Dewsbury is an excellent employer, offering a dynamic and supportive work environment for Senior Mechanical Design Engineers. With a focus on career progression and a strong pipeline of projects with major UK retailers, employees benefit from a well-resourced team that fosters professional growth and innovation in the fast-paced retail HVAC sector.
